Time: Jan/17/2019 (2 months ago)
Bad customer service came in and wanted a full set the man glue my fingertips instead of the nail then when I tell them that the top of the nails were not glue on right to the point where if I go home n wash my hands or do any mild thing they would break off I ask to speak to the owner calmly and told the problem he begin to state calm down we can refuse your service as I’m politely telling him what’s wrong and can he fix it the man keep stating we can refuse service then begin to talk on his language which told they whole staff I’m complaining having them look at me as if I was being a problem and I ask can he fix the problem again he stated pay the $20 first then I will fix your nails I said no I will not pay before my nails are done and make sure they are right the way I want them that’s not how it go he treated me so bad that it was my first time there and was my last time there I can’t do rude ppl how do you run a business and treat your customers bad customers is always right no matter the issue only thing they did nice was soak the nails off that was glue to my finger please do not go to them
Time: Jan/25/2019 (2 months ago)
If I could give them zero stars I would. The owner cut my finger because he was not paying attention while doing my nails. This place is horrible. I have had problems with them before with my nails looking fat like Press-ons. And them not giving good service. I found one excellent person but he was off today and I should’ve just waited. I am so upset and disgusted this place needs to be shut down.
Time: Feb/11/2019 (a month ago)
Ask for Richie! If you want a great service, ask for her! She used to own a shop and all her clients from that shop followed her to Colour Nails.
Richie takes pride in her job and if for any reason you're unhappy with her service, all you need to do is speak up.
I let another girl to give me a pedicure because Richie had already 3 people waiting for her who wouldn't budge to see someone else. Well I complained the entire time and was very dissatisfied and Richie noticed. Even though it was not her wrongdoing, she asked me to wait and she'll fix them.
Richie is great at her job, the only thing is that she's always busy so the only way to make sure that she's the one that will do your nails is to not give in to the other tech's pressures of doing the job.
EDIT: Richie moved to Classic Nails not to far from this place, address is below
8640 S Lafayette Ave #2, Chicago, IL 60620
Time: Jan/15/2019 (2 months ago)
My nails were cute. The service was good
Time: Mar/20/2019 (a week ago)
In there for 2 hours when was the last to get out nails done bc he let others in front of us when in there whule they was closed
