Time: Jul/07/2021 (4 weeks ago)
Very nice place. Quality of nails is A1. .they last 3 weeks or so and price is very much affordable. Staff are kind ..sometimes they like to convince you extra hard to get extra things . And they also do a excellent job with customer service. Free Slush alcohol drinks is the cherry at the top. Also they are even helpful when I bring my special needs child who is in a wheelchair. Definitely recommend 💅🏻😊
Time: Jul/18/2021 (2 weeks ago)
My nails age beautiful and they are talented when it comes to nail design. I drove 20 miles because in my small town, the mall shops are not as good. 3 stars is because customer service is poor. They need to hire a manager who understands their client base. There were two verbal customer complaints/issues during my visit. Those happened out in the open where all other customers could hear. That's bad for business. People keep coming back because of the product, but I believe the caliber of clients will not improve until your customer service gets under control. That will also help with the negative reviews. To the extent it helps, I think the customers who complained had unrealistic expectations. Problem is I heard all about it.
Time: Aug/02/2021 (in the last week)
Majority are very well mannered and have great skills, I request Anna as she’s my favorite and never lets me leave disappointed.
Time: Jul/27/2021 (a week ago)
Very unprofessional!! Was my first and LAST TIME!!! Tim did my fill, and I got gel polish and it was very clumpy my shape was also horrible and he asked did I want them square I said yes and when I told him I didn't like the shape because they were not square he got mad after that he rushed putting the polish on I told the manager Tony I wasn't happy with my nails he had Tim fix them again and once again they looked horrible. So Tony got my shape back to life and by them filing them down so much my acrylic was so thin I asked if they could add some acrylic and they got mad and said I needed to pay for a full set. I didn't mind paying a little extra for the acrylic but I was not about to pay for a full set when they were the ones who had my nails thin from their mistake. I paid for service and I went to my regular nail shop TOP 1 Nails where they actually care and take their time.
Time: Aug/01/2021 (in the last week)
Horrible, second time visiting. The lady with the blonde bob is TRASH they need to send her to a refresher course and the owner agreed she is always rude and talks too much .
