Time: Nov/07/2020 (2 weeks ago)
Had the worst experience for the first time ever. Never leave reviews ever, but I’m leaving this one. I asked for a certain length and was told it would be 10 dollars extra for long nails and 5 for my coffin shape. I’m fine with the shape charge but my nails aren’t even long. When I showed her my nails she reference last time we charged you the same, but last time they didn’t cut anything but the number underneath off. They were super long and beautiful. This time they are regular length that any professional nail shop would do because the tech I wanted wasn’t available. But she still kept repeating it will be 10 dollar extra. I just think they will find anything to add on. Luckily I accumulated a 15 dollar off reward. I used it because I definitely won’t be back. I guess if there is any nails actually on your hand they want to charge you extra. Oh and everyone thinks my nails are short and that I was got. Even my 11 year old daughter.
UPDATED:
Went back the next day with actual nail I took off before going in that represented what long was to show the manager that charged me the 10 extra but she was not there.... I know I’m very extra at times, but right is right and wrong is wrong. She was not there but a guy named Victor was. He was helpful and looked me up in the computer gave me 5 off. It wasn’t the 10 but him acknowledging her mistake was the right thing to do. Still probably won’t return because manager left a bad impression with me. Did however get pedicure with 5 off. Changed one star rating to a three
Time: Sep/09/2020 (2 months ago)
So rushed for no reason. Me and my friend went in on a Wednesday morning to get our nails done. The place was not packed but felt like they ladies who did our nails were just super rush for no reason. My nails were dip and I got 3 different colors and the lady was so annoyed by it. She was very messy. She didn’t get under my nails at the end Which is always annoying when places don’t do that. Overall experience was bad. Also witnessed very unhygienic things go on. Which we told the manger about but I’m sure they don’t care. I’m really sad to see this happen here. I use to have really good experience here but not anymore. I won’t be back.
Time: Jul/04/2020 (4 months ago)
Clean and observing social distancing procedures. Very relaxing environment. Staff was very friendly and quality of work was good. My only complaint is the technician didnt paint all the way up to my cuticles and now after a week my nails are already grown out looking.
Time: Aug/03/2020 (3 months ago)
Service initially included hot towels for your neck and a pillow for your low back when they first opened, as well as offering a beverage. I noticed a few customers with those amenities on my last visit but I was only offered a beverage after my fingers were wrapped and I couldn't open it. My nails looked great but the service is increasingly inconsistent.
Time: Aug/15/2020 (3 months ago)
I loved this place when I first started coming but nothing is more insulting then the nail tech talking bad about you to another nail tech in mandarin right in front of you. On top of her, Lindsey, talking bad about me, she did a horrible job on my nails and acted like she had better things to do. Very unprofessional and I will not be back.
