Time: Jun/22/2018 (a month ago)
I have been going here for the past 5 years with zero problems. Today I told my friend “let’s go, I promise you’ll love it, it’s the best nail salon in Dearborn” and it turned out to be the worst experience. It’s a Friday night and they are busy I understand that but they still have to treat their customers nice. My friend was trying to pick a color and her nail tech told her that she was ready for her. My friend told her “one second I’m just picking out a color” and the nail tech told her “I could take another client in that one second” which is so rude seeing how she was just picking out a color. Fast forward to my own nail tech, she asks me what length and shape I want. I said I want long and square, she then tells me it’s extra for long and square. No other nail salon charges for different sizes and shapes. That’s ridiculous, they are already long and you have to cut them down to the size you want. I’ve never heard of salons charging depending on length. Then apparently I didn’t hand her my hand fast enough and she said “hurry I need a nail I’m very busy” and proceeded to do a very fast job on my nails, which hurt extremely bad. She filed my nails so hard that she cut the skin surrounding my nails and made me bleed in multiple places. I’m so sad because I love this salon and they always do a beautiful job on my nails. I won’t be returning.
Time: Jun/01/2018 (2 months ago)
The pedicure I received was very good. She would receive 4 stars. The person who did my manicure need to go back to school. I had to tell her 3 times to clip a hang nail and I still left with the hang nail. I am not a manicurist. I do not want to go to a salon and have to tell someone how to do their job. The service can be great, but it is hit or miss...
Time: May/18/2018 (2 months ago)
I have been going there for over a year and I have always been happy with their service. I never make an appointment and sometimes have to wait but that's to be expected if you don't have an appointment. I have never had to wait more than 20 min. They are busy because they do a good job which is why I will continue to go there.
Time: May/02/2018 (3 months ago)
Last 2 times I have been here my nails looked horrible. most of the staff is really nice, but need to stop looking at their cell phones while working on clients. Depending on who works on you is definitely a different outcome. Some techs do a great thorough job, others cut corners. I am looking for a new salon
Time: Jul/26/2018 (a week ago)
I’m sorry to say this, but this was honestly one of the WORST experiences I’ve ever had at a nail salon and if it was possible to give them no stars at all, I would. From waiting about an hour after my friend booked an appointment in advance, to being COMPLETELY disrespected with their tone of voice and demeanour, it’s safe to say that I will never go back again.
