Time: May/25/2021 (4 weeks ago)
Unfortunately I will not be returning to Signature. I received a pedicure with my friend today & we got the same exact pedicure and hers was 30 minutes longer than mine, started at the same time...I didn’t say anything until I went to the back to get my eyebrows done by the owner. All I asked was to explain how the pedicures work and what the difference was as to why her massage was longer and she just asked who did it. I told her I didn’t know her name, but could tell her if I seen her. The minute she walked out the girl walks in and says, “what’s the problem?” I told her I addressed it with the owner. The owner then comes back in the room, both of them extremely upset I could tell by their tones when talking to each other. I explained to the owner that I didn’t want a discount, still wanted my eyebrows done, she won’t lose my business, just to forget it and I just would prefer her not do my pedicures. Meanwhile, my friend texted me stating the lady doing hers was super sorry that “her friends wasn’t what it was supposed to be.” All of this sudden, everyone is all worked up everyone surrounding the room I’m in to get my eyebrows done and the owner tells me to just lay down. At this point I’m so worked up and uncomfortable I said forget it, I’ll just pay. I was under the impression it was $50, ended up being $60, I said no big deal keep it and walked out. Honestly, if the situation was handled properly I would have been back but there should have never been multiple employees back there about a situation that did not involve them. Such an uncomfortable situation as a customer, and I hope nobody has to experience what I did.
Time: May/18/2021 (a month ago)
Personal are very professional, I was greeted as walked in. Help very quickly and very satisfied with my nails. They are beautiful.
Time: Apr/13/2021 (2 months ago)
Charged me way too much to paint my nails. And rush through it. Not a manicure by any means.. Unorganized nail color selection. Made my cuticles bleed by drilling over them instead of cutting. Voiced my concerns and noone seemed to care to fix it or explain. I will not be returning to this place.
Time: Apr/17/2021 (2 months ago)
Great attention to detail. Always feel like my feet are in great hands here.
Time: Mar/23/2021 (3 months ago)
It was okay. She quick at the tongue with persuasion. Be careful you will spend $150 - $200 in no time.
