Time: Jul/09/2018 (a month ago)
My daughter and I purchased the mother daughter package and it was exactly what we wanted. We had Brook for our facial and she was amazing, she was very nice and took her time very professional and answered everything I asked. Next we had Celeste who gave us the most amazing massage, she took her time and hit all the right places. They called us back right at our scheduled time and kept us relaxed the whole time! Amazing, we will definitely be back again!
Time: Jun/18/2018 (2 months ago)
The staff are absolutely amazing! This was my first time going to a spa and I can't wait to come back. Elizabeth and Brook made sure to make it a memorable experience for me, thank you so much!! I highly recommend anyone looking for spa services to book yours at La Bella Spa and Salon.
Time: Apr/06/2018 (4 months ago)
I'll be honest, I was very hesitant about going to La Bella due to the reviews. However I received a gift certificate for Christmas and wanted to use it. I had a GREAT experience. Setting my appointment up was a breeze and very convenient. I got lash extensions done by Desiree. She was so knowledgeable, attentive and very personable. The support staff was GREAT. I had amazing customer service. The less than ideal reviews this place has received is unfortunate. They do not give La Bella justice. I had a wonderful time and I can't wait to refer my friends and family here.
Time: Feb/09/2018 (6 months ago)
Exceptional customer service! The staff went over and beyond to make my daughter feel special on her birthday. I was hesitant at first to make an appointment given some of the reviews but I'm glad I decided to give them a try. I did have a issue at the beginning of my appointment with the flow of my daughters services but after pulling Catherine to the side and explaining the issue I had she turned my daughters day into a unforgettable experience.
Thank you so much ladies for your attentive care . You all made my daughter feel like a princess!
Time: Mar/01/2018 (6 months ago)
Beware - do not pre-purchase treatments. Once they get your money they don't care about you. I paid up front for a years worth of monthly treatments. They constantly cancelled appointments - calling at the last minute to reschedule after I had taken time off of work. Twice I showed up for my scheduled appointment and they did not have it in their schedule. They do not return phone calls or emails and many times the phone just rings and rings with no answer. I have a ton of money tied up there and I can't get an appointment or even talk to a live person! Ridicules! And it is a revolving door for employees - I can never seem to get the same person for very long. That high employee turnover is very telling of the type of company this is. Find a more ethical salon!
