Time: Jul/06/2018 (2 months ago)
My first visit and I must say besides the difficult communication between the woman at the front desk assigning me to my seat, my visit here was great. I met my kind and forever nail technician. Her name was Bee and did an amazing job with my manicure. When she wasn’t stuck helping other technicians barrow her polishes and helping them find or open other bottles she was extremely attentive to my nail care. She held great conversation and paid close detail to my manicure . I plan on returning for my next nail appointment in three weeks :)
Time: Aug/08/2018 (a month ago)
Unfortunately, after my first visit my experience at this salon went down hill. Starting with the inconsistent pricing, quality, and technique. My first visit was great got what I asked for, no problems. Second visit, same thing, but the technician added a small massage and the price doubled, paid, left, no problems.
Today, I had the most humiliating experience. The technician was pressing way to deep into my cuticles and shaping my nails by chopping away at the plastic carelessly leaving a horrible shape to work with. Proceeds to file down way too hard on the corner where the fake nail is superglued on my thumb and she cuts me, I say ouch of course, she proceeds to put super glue over the cut to prevent the bleeding..I guess?! Happened so fast and it stung, I was surprised to say the least. Files down the top of fake nail so much it began sanding down the skin around my nails....
Fast forward to the actual nail polish- it was done way to quickly and sloppy. Final product speaks for itself I was ready to just accept the work how it was and leave. I found the whole experience humiliating and couldn’t fight back tears. Also, the cherry on top, not sure if they realize but I could understand part of what she was saying about me and I hope she understands, as a minority I can understand accents. When asked if I was ready to pay I had to explain my unsatisfaction with the nails, she “fixed” them but not after having to remove the nail polish from my thumb she had previously cut causing another painful sting.
Wouldn’t recommend unless you go to the same person, to ensure consistency at the very least.
Time: Aug/18/2018 (a month ago)
I was a walk in, and when I came in, every pedi chair was full and almost every mani chair. There were two more people waiting. I think I counted three people working, and the guy said to come back in 1 hour. There's no way even half of those people will be done in an hour at that rate, and if they are, guaranteed they got rushed service. If they know Saturdays are busy, since for most of us it's our only chance to go to the salon, why don't they staff accordingly? They're losing a lot of business.
Time: Aug/18/2018 (a month ago)
My Mom and I love going there and have for several years. My Mom went the other day to get her eye brows waxed and ended up with the worst experience. She said Holly did her eye brows but she walked out of there bleeding, Holly was very rough (unlike any experience we’ve ever had there) not to mention some of the wax got in her hair so Holly CUT my Moms hair. This is not acceptable! If she had been doing it the way she’s supposed to my Mom wouldn’t have had this horrible experience.
Time: Aug/13/2018 (a month ago)
I come out of my way to see anyone at dallas nails. They're always nice, and always do a great job! I tried going to a few places around me, but they don't take care of me like Dallas nails does!
