Time: Jul/26/2018 (a month ago)
Great Service and Clean. Very friendly staff
Time: Oct/13/2017 (11 months ago)
Chloe does a great job on our pedicures and waxing. I take my whole family here and they always do wonderful work. We usually go during the weekdays since it's less crowded.
Time: Jan/14/2018 (8 months ago)
Yesterday, I took my teenage daughter for a mother- daughter manicure time..her first manicure. The man at the front, Johnny, talked her into a dipping manicure..(twice the price of the standard manicure I was intending). While with the nail technician, she was upsold again to add tips ..unbeknownst to me as I was several stations away. They did not inform her there would be an additional cost. When checking out, Johnny looked at her nails and told her when she comes in and has it done again in the future, to get the tech to make her tips more narrow..they are a little wide. They were. Tips didnt match her fingertips in size..very unnatural looking. BUT, the big surprise was the bill. I was intending to pay around $35 for our 2 manicures, but with the premium manicure (dipping) knew it would be a little more. My manicure was $15, my daughter's was $47!!!! For a total of $62. Omgosh!
I spoke with Johnny today, less than 24 hours later about my concerns about the pricing and the abnormal look to her tips..which he himself had noted yesterday. He blamed me for not mentioning this yesterday..(what difference does it make that I am calling less than 24 hours later?) After a lengthy and heated exchange, there will be no adjustment to the price I paid, but finally he agreed to redo some of her nail tips. I have been a client here for 13 years and cannot continue to give my business to a place that does not stand behind its service/product, treats longstanding clients with such disregard, and takes advantage of young girls with strong upselling.
My advice: STAY AWAY!!!
Time: Feb/17/2018 (6 months ago)
I've been coming to Holly to have my nails for over 5 years and she's absolutely the best!!
Time: Feb/20/2017 (a year ago)
The ladies are wonderful. Very friendly and sweet. They were busy, so the wait was a bit long but they kept making sure we didn't need anything. Prices are good. Will be coming back.
