Time: Jan/04/2020 (4 weeks ago)
Since new ownership came on board, Westfield Nails is one of, if not the best nail salons I've visited in my over 20 years of having my nails done nearly every two weeks. The techs are all incredible and the owners, Taylor and Brian, are totally hands on and will do whatever it takes to make the customers happy. I have been incredibly impressed with my results on every visit. They have the supplies and 'know how' to do literally every nail art trend successfully and their pedicures are divine! I highly recommend!
Time: Jan/18/2020 (a week ago)
Came in about 6:15pm and even though they knew I would be there past closing time, they offered me a drink and treated me super nice. I loved the atmosphere and I wish I knew the name of the girl that did my nails so I could request her from now on. She was so gentle and detail oriented which is a huge plus for me and she understood what I wanted perfectly. Will definitely be coming here again.
Time: Oct/17/2019 (3 months ago)
I want to start off saying that this is my first bad experience in Katy, Texas. We love love love Katy, Texas. My husband and kids and I just moved here from California. I just got off a long day at work and my husband treated me to get my nails done. At first everything was great. The owner helped me pick a color his wife helped take my nails off so that I could get a new full set. I got my eye brows done. They gave me my glass of wine, I was good! Then it came time painting my nails. My nail technician asked me what color would I like And I told her I wanted the color I chose when I walked in here. They start looking for the pallet that had the color that I wanted on it. But to our dismay we couldn’t find it for nothing in the world. So I started to ask my technician did she like this color or that color for me. Mind you I was set on that other color so my eyes couldn’t focus on any other colors. She said, she didn’t like this or that so she got to the point saying you just choose a color and I’ll do for you. So the owners wife walked over with a color and started being rude to me. I do not like drama everybody that knows me knows that I do not like drama. So I just said OK I’m easy I’ll just take that color. The lady next to me said “I could see it on your face you’re not gonna be happy with that color.” “Just take your time and pick a color that you like.” At this point you can tell the owners wife was getting really upset. So she starts talking about me in a different language over and over again. I couldn’t take it anymore so I said I will just pay for my nails and my eyebrows at this point I don’t want them to finish I have to get out of here. So I didn’t say anything to the wife I start paying the husband and the wife walks up closer to me and starts yelling at me again over and over again in front of everybody. I told her to please stop and that you’re embarrassing me. I looked over to the sweet girl and I can tell she felt so bad for even speaking up for me. At this point I already had tears rolling down my face nobody saying sorry no one even cared. He did mention for his wife to stop but she wouldn’t stop. I didn’t yell at her back I just paid my $55 and with tears running down my face and walked out with my half done nails. I don’t recommend this place. Please find another nail shop that has owners that represents this beautiful city and state.
Time: Jan/19/2020 (a week ago)
They do a good job at nails the shape color everything is great But they do have attitude and I almost thought about walking out last time and looking else where hopefully they get that fixed soon or me and my friends will be looking for a place more respectful and welcoming .
Time: Sep/14/2019 (4 months ago)
Extremely happy with my service. I got a full set service and was out within an hour. That is rare for a busy Saturday morning and being a walk in. I followed one of the nail techs over from another salon however I was seen by Donna. Donna was equally qualified to handle my full set. Will make an appointment with Donna again. Thank you for perfecting your craft here nail techs. Keep up the great work. 😊😍😊😍
