Time: Sep/10/2017 (3 months ago)
I come here every now and then and get my pedi done by Christina, she does a good job, if I can give only her a review it would be a 5 🌟 but after reading reviews about this place and heard how the owner treated an older lady and belittling another unsatisfied customer...I don't think I will be coming here anymore. Great customer service and respect goes a long way. Unless the owner changes his ways and I'm sure he is able to because God is good, I will not be back til then.
Time: Sep/22/2017 (2 months ago)
I never have bad experience with this place . I have been here many years , this place always looking good , they kept it clean , friendly and doing a nice jobs on my pedicure , manicure .
The manager seem nice , offering drinks if you wish :) , escorted elderly client to their car or insured them how to care for their freshly nails painted and most importantly is instructed the elder how often or timely for their next visit . over all I am surely they are care for the business .
yeah I like to sharing my experience and 5 stars is worthiest for this place . I have no problem to come back again , thank you !.
Time: Sep/06/2017 (3 months ago)
Please go somewhere else but here. When I walked into the shop I specifically asked for a manicure and pedicure to the owner. The pedicure went fine until i got to the manicure part I wanted a manicure with acrylic nails i kept asking her when she was touch up my cuticle and she kept saying she will. Well she never did it and I was so unhappy about that. The manager was so rude about my concern he had the nerve to tell her to cut my nails off and take my color away. He stated that a manicure was extra and not included with the nail set which didnt make sense to me seeing how you pay 35 dollars to get that done. When I told him that I wanted the manicure and pedicure he said to me no I didn't hear you and tried to make me feel stupid the entire time. Then another lady got involved and told me I had to cut my own nails off they werent doing it. This business tried to embarrass me in front of their peers and clients there. When I asked for a refund she told me they would not give me one and even told the other technicians that I was crazy and to leave me alone. Please if you have not gone here do not go. It took almost two hours to finish my nails.
Time: Apr/30/2017 (7 months ago)
I have received manicures and pedicures at Spring Spa several times. The quality of work has always been good, but after my experience today, I will not be back. I called and made an appointment for a gel manicure at 4:30pm. I arrived a couple of minutes early and was asked to take a seat in the waiting area and select my color. 30 minutes after my appointment was supposed to start, I was still waiting. Only one time did someone acknowledge that I was even there - and that was at 4:45pm to tell me it would only be a couple more minutes. I value my time, and it was clear to me that Spring Spa did not. I left without receiving any service. The convenience of geography does not outweigh the inconvenience of not upholding appointment times. I will be going elsewhere for nail services in the future.
Time: Aug/20/2017 (3 months ago)
I had a special event that I had asked for something special and had made an appointment with the person who was the one I wanted. I was given to someone else and didn't get a good manicure. The polish started chipping within days.
