Time: Jan/31/2019 (in the last week)
Comfortable for those of us who don't know how to let go and those who love to indulge. Everyone was so accommodating and checked in on us at all the right times. This was a first for us away from the kid so it was perfect to not be on edge or worry.
Time: Feb/01/2019 (in the last week)
Steve did a great job on the massage. Britani made my wife and I feel at home and served us mimosas!
Time: Oct/05/2018 (4 months ago)
Best massage ever..thank you Steve Harper..hands down one of the best massages I've ever had. I highly recommend his services..I feel amazing!! Also the atmosphere was relaxing and clean..great experience
Time: Jan/05/2019 (4 weeks ago)
For this Christmas (2018), my son, who lives in Shreveport, gave me a very generous gift card for Spa Concepts. I made an appointment for Friday, Dec 28, 2018 for a mani/pedi. The phone conversation and appointment process was very cordial. I arrived at the Ashley Ridge location after driving the 80 miles from my home in TX. I checked in, 15 min early. They sat me in a corner and ignored me for 30 min. Finally, I found a staff member who located a nail tech and started my mani. The appointment was for dipped nails. She obviously wasn’t proficient in this treatment. At one point she sliced open one of my cuticles. She said that happened because “your skin is so thin”. The powder/polish was applied past my nails onto my cuticles (she said this happened because my nails are small?). Now, just a week later, the polish has curled up around my nails/cuticles. This treatment is supposed to last a month. The last one I had (at my regular salon in TX, did last that long). The pedi (different nail tech) was ok; however, in spite of wearing spa sandals and not putting on shoes, the toenail polish “rubbed off” later that evening. I have pictures. A qualified tech in TX is redoing my nails today. She is appalled at the sloppy job the Spa Concepts tech did. She thinks the toenail polish rubbed off because the wax applied to my feet during the pedi wasn’t properly removed from my toenails. So! I’ve advised my son, a doctor at WK Pierremont, that I’m grateful for his generous and loving gift, but the experience was not pleasant. There’s a balance on the gift card. I’m not sure how to “spend” it. AND, I have to pay to have my nails redone.
Time: Oct/22/2018 (3 months ago)
The staff is really nice and the atmosphere is soothing. However, my nails were not as impressive. I paid $100 before tip to have a rosemary mani/pedi with French tips done and in the past three days, my nails have done nothing but chip. I messed up one of my nails walking out of the store which was my fault, but the rest of them shouldn’t look like this three days later. The clear coat is coming off and the white tips are chipped. It’s frustrating having to spend that kind of money for my nails to look like this so soon.
