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BUSINESS
Castle Nail Spa Addison TX
5290 Belt Line Road
Dallas, TX
http://www.castlenailsaddison.com/
Rating:
(3.9)

HOURS
Monday: 9:30 AM – 7:30 PM
Tuesday: 9:30 AM – 7:30 PM
Wednesday: 9:30 AM – 7:30 PM
Thursday: 9:30 AM – 10:00 PM
Friday: 9:30 AM – 10:00 PM
Saturday: 9:00 AM – 10:00 PM
Sunday: 11:30 AM – 5:30 PM

REVIEWS
Time: Oct/05/2021 (a month ago)
They consistently do a poor job on my nails after I gave this salon multiple chances. I would rather drive somewhere farther away to a different salon knowing I will get better results. I have tried working with different nail techs and end results vary but nonetheless not the best job. You can ask specifically for dip powder and they will give you acrylic because it’s easier and faster for them. They disregard what you’re saying and what you want and do what best suits them. I’m tired of feeling frustrated after spending more than 2 hours here and over $100 each visit. Save your money, it’s definitely not worth spending it here.

Time: Aug/19/2021 (3 months ago)
I love how they get you right in but lately every time I go there, I’m not getting my money worth. It’s not quality work. The techs do not know what they’re doing and don’t know how to match colors. I understand it won’t be exactly the same color but can I atleast get the same color family?? I went in today and ask for white on my nails and toes and didn’t leave for hours. Mind you I was sat down as soon as I got there. The guy gives me sheer white without asking me if that’s what I wanted. When I mentioned it to him, he said he always chooses that color. I mean how could you not even match white correctly. I didn’t have time to sit and stay for another hour after being there for two hours. The pedicure guy kept messing up on my toes. I will never come there again. Waste of money. Such a lovely place with nice people but they aren’t skilled enough for me. I’ve also left with my feet being cut up multiple times. Thank god

Time: Sep/12/2020 (a year ago)
Very clean

Time: Nov/11/2021 (a week ago)
Came here only for a pedicure and nail removal. Kevin provided the most mediocre service. I paid for the “deluxe” and at my regular salon, they provide a decent massage and pay attention to details. He rushed the entire process. To make it worse, once he was finished, he said “Can you pay now???” I wasn’t even finished with my drink cause my nails were soaking. It was the worst experience I’ve ever had at a nail salon. My friend was with me, and she was shocked at the service cause she’s the one who invited me to come with her.

Time: Sep/16/2021 (2 months ago)
I came in to get a pedicure with my sister and watched a total of 5 people walk in after us and recive service before my sister and I. We patiently waited and after about 45 minutes of waiting finally confronted someone about it. They insisted the 5 individuals who entered the establishment after us were here first which is why we received our services so late. After being told that we'd receive service in 15 - 20 min, proceeded to not receive services. Finally my sister and I decided to leave. It had been over an hour at this point. As we walk out we are urged, by the owner, who is very nice may I add, to take a seat because someone was headed to our chairs. After flagging someone down, twice for that evening and after almost an hour and a half wait, we finally got seen. The pedicure was great y I liked it a ton. The wait just had my patience thin. I appreciate all the hard work though.





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