Time: Jun/10/2018 (a month ago)
Last week I was excited because of the reviews n ratings and I only had a few hours layover for my international trip. Mimi insisted I needed a new set so my nail wouldn’t be thick etc which they weren’t. Ive been wearing chrome colors for a year now and ALWAYS get compliments on my nails even from guys. After the new set, and 2 coats of base color then Mimi says ‘$20 extra and $50 new set’! My usual salon doesn’t charge extra so I wasn’t expecting additional cost however the fact that she waits til after the 2nd coat to tell ‘$20 extra’ got me annoyed. They should tell us this when we choose the colors not after that’s ‘DECEIVING’. At first my nails were looking good but then she kept removing the color then repainting again. Then the same with the chrome glitter. 2HRS later (just for my nails), even the other staff apologized and asked if I could stay longer or come back tomorrow. I’m so ashamed of my nails and I’m traveling to Australia. They are thick, lumpy and go up onto the cuticle!! I’m terrible with putting my own colors on but I certainly know u would’ve known when to stop it’s not right! Then to my surprise they tell me it’s $95 but will not charge me the chrome $20!!!! I told them is is not a $95 or $75 job!! So I ended up still having to pay for the new set and nail removal $55 even for 2hrs if terrible service which they agreed to! Because I couldn’t stay longer or go back the next day they offered me $15% off on another service lol! $$ is more important than the client here. For some reason I can’t paste to add the photos. I’ve added the last photo, nails after only 1 1/2 weeks. Chrome has been peeling after only 9days on all
Nails.
Time: Jul/06/2018 (3 weeks ago)
I really want to like this place. I’ve been 3 times now hoping it’ll be as good as the first time I went. Each experience has had inconsistent service. The nail techs are nice but some of the polishes they’re using are OLD. Had to go back because my pedi wouldn’t dry after 3 hours. Not to mention that the wall of polishes are completely disorganized and in disarray. It’s dizzying trying to pick a colour. And no one had offered me a beverage this time either which is standard with each service. I do appreciate that they fixed my pedi but they should also be tossing out their old bottles of polish. Would have saved me a trip back. On the fence if I’ll be going back or not.
Edit: I emailed the shop owner as recommended in their response on July 2nd and haven’t heard back as of July 6th.
Time: Jan/14/2018 (6 months ago)
I agree with Tanya! I have thin nails, wash my hands 20 times a day at work. Keyboarding was the final straw for my nails. Tommy fixed my cracked nails and made them look great too! His hands are gentle and his detail work spot on!
Time: Feb/15/2018 (5 months ago)
Great service. Second time here and nails are done perfectly and last long. Relaxing
and hip atmosphere. Looveeeee this place
Time: Feb/10/2018 (5 months ago)
My first time here got excellent costumer service and pedicure from Rachel, not only did she do an amazing job but she was extremely fun and friendly to my daughter and I. I will definitely be back again with her! :)
