Time: Sep/05/2018 (3 weeks ago)
Last Monday I went in for s nice relaxing pedicure. While there, three manicurist got into a verbal altercation. What made it worse, is they were speaking in English so all the customers could understand what they were saying and the manager who should have stopped it (and was giving me my pedicure) left and went out the back door. Very bad experience and they made me pay for the pedicure.
Time: Sep/13/2018 (2 weeks ago)
Sue Is the best!! She does an awesome job on my nails!!! They all do a great job on pedicures!!
Time: Jul/03/2018 (2 months ago)
Absolutely lovely. Called 5 mins before and asked if busy. He said come on in. And they were very busy when i came in. He immediatley brought me back and started. And it was absolutely lovely. Best nail experience ever.
Time: May/20/2018 (4 months ago)
I have been going to elegant nails for approximately 6 months. Maybe 9 months. Previously I have used Unique Nails I have used Davinci Nails Hawaii Nails and Fancy Nails. They all offer complimentary beverages they all are friendly at first and they all offer a similar variety of services. Each place is a little unique. I go every Saturday for a pedicure and occasionally for a manicure I am a 37 year old male my father also goes as do other men. Elegant Nails has two TV screens to be viewed from either the pedicure booths or the nail manicure benches. They usually have something to watch for everybody it is a family-run business but not family-owned to my understanding. The family all work well with each other the owner also owns Fancy Nails in Dogwood Plaza. But this family is why you should go to elegant nail salon. You'll get a nice friendly introduction by name every single time from Jack at the very front to his entire family throughout the entire process. If something is wrong all one needs to do is say something and they will fix it. My mother plays the piano and cannot have her nails done specific ways or it interferes with her playing the piano correctly I believe she likes dipping but I could be mistaken that could be the opposite either way she also loves them because they are the only place that does a great job on her nails without her regretting her decision. Their equipment is top-notch the massage chairs for the pedicures or very strong and forceful unlike Unique Nails. And they will go out of their way and stay as late as they need to to make sure that you are taken care of. Of the 20 + salons in a 2 mi radius of the Central Avenue bypass Exchange these guys are by far the best and by far my favorite they are located right in front of Sam's between Panda's restaurant and Slim Chickens. There is Wi-Fi available as I like to put on my headphones and watch movies and again they will go out of their way to make sure you are taken care of. If I could give them 10 Stars they would get 10 Stars and I don't do that very often....................... this is an update on my experience with elegant Nail Spa, the technician burned and scalded my right foot with scalding hot paraffin wax. She tried to continue the pedicure as if my burning foot that was starting to blister was no big deal. I had them clean my foot off enough for me to put them in sandals and left refusing to pay for being burned. Just before walking out the door the head management took photographs of my foot and no one seemed concerned except for Jack Tran. He is the best in the business. He went out of his way to message me multiple days he offered to do a free pedicure in cold wax he offered to come to my house and do coconut oil on my foot. Currently I am using their sister company Fancy Nails as the experience was very very very awful. Jack should be getting a raise because it is not his job and should not be his job to reach out to customers and offer such support. I do believe that the head manager was more concerned with a lawsuit then anything and I never received a phone call or anything even remotely close to a checkup to see how my foot was healing. I had to immediately leave and go straight to the pharmacy to get the proper burn cream. I explain to them explicitly that I have zero interest in lawsuits and do not believe in them I consider it frivolous but all they were concerned about was a lawsuit 4 negligence. I may go back in several months but I will not go back for some time.
Time: Nov/09/2017 (10 months ago)
If i could give zero stars i would. I tried this salon a few times after my normal one of several years closed. There is one lady in this store who ruined it for everyone. Youll know which one too because she walks around with a stick up her ass. Not sure if shes part owner. I walked in nov 8 just after 5 pm. There was one other customer there being helped. This lady in question was asked to give me a fill after i already waited 15 minutes. She was terribly rude to me refusing to do so. I guess she was waiting on a third co worker to come back for him to help me. It was apparent i interupted her playing on her cell phone. She humiliated me infront of the other customer, spoke to her other co worker in vietnamese obviously about me and didnt care that i decided to leave telling me to go right ahead. I will never go back there. I previously had overheard this same lady talking terrible about her own daughter - that shouldve been my first clue. I will never go back there. I went to elite nail spa after i left that hole and they did a great job and were nice to me.
