Time: Feb/24/2020 (3 weeks ago)
BETTY IS THE BEST TECHNICIAN I'VE EVER MET! I officially love you
Time: Oct/14/2019 (5 months ago)
Not happy!! I went in today for a pedicure and I always get the deluxe pedicure for $45 and gel for an additional $10, which makes the total $55. Today the gal working on me showed me her toes and ask if I would like to try it. I said "Sure". When it was time to check out my total was $70. I was never told it would be an additional $15 for what she called the Chrome effect. I would have never agreed if I knew my pedicure was going to be $70. They need to be clear up front when there is an extra charge for something they suggest. I have been going there for the past year and have always had a good experience.
Time: Jan/03/2020 (2 months ago)
tldr- Suspect tools were not sanitized. Manicurist was rude. Muttered things under his breath and kept admonishing me for not relaxing my fingers or bending them to his desire.
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A very strange experience...
We called ahead and asked if we needed an appointment. They told us we could just walk in. We arrive and the techs seem genuinely confused with our presence. Asked it we had an appointment, and we explained the call. Waited for 40+ minutes. The group next to us had an appointment, and waited an hour past their's to be seen. No one explained to the customers which colors were gel, dip, etc.
My nail technician appears and tells me to sit. Where? I don't know. He then says: "Do you even want your nails done? Sit!" I follow him to his desk, and give him my color. He whips his glasses off, mutters something, and heads back to get my dip. He asked what shape, I say I don't care. He repeats over and over again, "square, round corner," I nod and say yes. He then says, "well- square round corner? Going to answer?!"
At this point... I pass all of this off to him having a bad day, and perhaps a language barrier. Oh well, not a huge deal at this point. Dealing with customers all day is hard.
Then...
He brings out a dirty file (it is black with white filings all over it) and begins to *aggressively* file my nails. He does not touch my cuticles (I am now thankful for this). He proceed with dip, all while instructing me at me to "Relax fingers!", sighing at every movement, and muttering other unintelligible things with a foul tone.
At this point, my mother's nails are done. She is happy, and had a good experience. Must. be. nice.
But now, the bacterial climax of the story. He bends down, opens a drawer, rummages around and finds a pair of cuticle scissors, and goes to cut. *NO*
No where in the entire manicure did I have any evidence that anything was sanitized. I looked around at other customers, with neat bins of sanitized equipment and bowls of soap for the drill bits. I later looked up this location's license, and it looks like they were written up for not having clean tools months ago, and failed their inspection. However, they recently passed an inspection mere weeks ago.
Time: Nov/12/2019 (4 months ago)
Beautiful newly redone salon. The new owners are amazing! Great prices and even better service!
Time: Feb/21/2020 (3 weeks ago)
She did an awesome job .. Very sweet and talkative... Nice place