Time: Mar/27/2018 (3 weeks ago)
So here’s the tea. The first time I came to this establishment, there were only 3 women manning a 15 seat shop. I waited 45min for a fill and left before I even got a service because I CALLED AHEAD and was told 20min. I recently went back because I was in need of a full set. Biggest mistake of my life. I’ve been getting acrylics for 8 years now, and a good nail tech not only ensures pleasant service but craft. I chose not to pay the extra $15 for gel because after filing, my nails were barely even in length and width(i always get the coffin shape). I should not have to advise a nail tech to ensure my nails are even. And being that I am a nude polish fanatic, EVERY uneven buff and file was visible. I had to file my nails when I got home and plan on getting this set removed because the acrylic powder might also be cheap. You thought the nightmare was over? Hang tight.
When I paid with my card, my nail tech asked for a tip. Never in life do you ask for a tip. I have worked in customer service majority of my life (I’m only 21) and never have I asked nor been asked to leave a tip face to face. Very unlady like and even though this is a business you should be more courteous. I was more anxious than relaxed in that salon because I knew halfway through that it would be a let down. Also for students, THEY DONT OFFER STUDENT DISCOUNTS. Not really a pro or con for me but just a heads up, don’t expect much out of them if you choose to spend your money here.
Time: Mar/28/2018 (3 weeks ago)
Terrible service and mean people. I will just go back to the place on 6th and market. The people are nicer and the service is 10x better
Time: Jan/18/2018 (3 months ago)
Coming here was great at first, but she requested a tip. After I gave it to her she just gave me an attitude and then when walking to dry my nails, I sat down and literally hit me with my coat on my chair. Never coming back here again.
Time: Apr/14/2018 (in the last week)
Terrible quality and service. Save your money.
Time: Apr/19/2017 (a year ago)
I will never step foot in this place again. The customer service was non-existent. I had two different women work on my nail and they both inflicted pain on me. One women cut what she assumed was loose acrylic only to find that it was still attached. Very painful. Next she filed my nail so much so that she drew blood from my thumb and tried to ignore it. I had to request rubbing alcohol to stop the bleeding. The next girl ran the filing drill over my cuticles on 5 out of 10 of my fingers. She knew she did it because I jumped each time. Never apologized she just kept moving. To top it all off four of my nails chipped the next day. Hands down the most horrible nail experience ever.
