Time: Jun/22/2018 (a month ago)
Went in for a pedicure and gel manicure. Came out with— on one foot nails were shorter than the other foot plus one of my toenails was noticeably crooked. Manicure was done fine except when it came down to the gel polish it was half done not painted all the way to each side of all the nails. Intead of the woman finishing my nails she went and started on a man’s pedicure and never came back to me. To the point my hands were burning under the UV lights. A man doing another lady’s nails had to stop and finish my polish that was already half done. And it wasn’t even busy!! This was so unacceptable! Now I’m stuck with half done polished nails and uneven and crooked toenails! NEVER AGAIN!!!!!
Time: May/03/2018 (3 months ago)
So I asked my friend where did she get her acrylic nails done cause I wanted to get my acrylic nails done! And she said fancy nails and I asked if it was good she said no they were horrible. And I said why and she showed me her nails they were all cricket not straight and and she didn’t have the shape that she wanted! So then she said I recommend Castle nails and spa and I said okay I will got there. So know I have an appointment with Kelly on Friday. I’m so glad I Decided not to go here but if you like this please go ahead trust my friends instincts and go to Castle spa nails and will eat it right but if you like it go head!😊
Time: May/23/2018 (2 months ago)
this place closes at 8 pm. So I walk in at 715 pm to get a mani and pedi only to wait for 3 minutes before being told that they can do my pedicure and ill need to come back another day for the manicure. There were only 2 customers in the shop and 1 of them was being serviced. This is my 1st and last time visiting here. You should not be falsely advertising that you are open until 8 if you cannot or refuse to provide services to walk~ins.
Time: Mar/16/2018 (5 months ago)
This was the worst experience of my entire life concerning nails! The man who did my sisters nails cut only one stiletto nail before he added the acrylic & tried to cut the rest of the nails after he added the acrylic, which was wrong! She called him out on it & the owner said she would not finish her nails & that she would not put my, yes my, gel polish on! I said that’s fine I’ll leave! I paid for my pedicure and manicure and her pedicure and I left! The man was rude the entire time! I left with no polish on my nails & she left with a full set of unshaped or filed nails, all except for 1 nail was left undone and no polish for her either! Terrible customer service due to his own mistake!
Time: Aug/18/2018 (in the last week)
very poor service super aggressive and rude DO BOT GO THERE!
