Time: Jun/03/2018 (2 months ago)
I enjoy going to Casablanca I no the manager Eric personally. He's always friendly and care about his customers. Everyone should go there to get their nails done.
Time: May/30/2018 (2 months ago)
I went to Casablanca nails despite seeing the one star reviews because it is by far the closest to fort drum. TRUST THE ONE STAR REVIEWS. See attached photos and you'll know why I say that.
I made an appointment over the phone, but at the store it didn't seem like they are keeping any track of that. They were servicing clients one by one from the walk-in sign in sheet. I had Eric as my nail technician for SNS dip powder. He was working on my nails and on another client's at the same time for the first half of my appointment. Despite that he was very fast; but sloppy (again see pictures). The gel and color was left all around my nails, finish was chipped and uneven. After I pointed it out, Eric halfheartedly tried to file a chip away. Lets just say it's still there. I'm thoroughly disappointed in my experience at Casablanca; next time I will make the half hour drive to Watertown to get my nails done.
Time: Jun/27/2018 (a month ago)
Well I was told 15 mins for a mani pedi and a hour later and cold water they finally started my pedi. Adam is a doll I really appreciate him (and his honesty) but the lady in 5 that did my mani was terrible. Honestly, does not know how to do nails I hd a very basic request ... I refuse to return here. Please make this your last option. Save yourself the money.
Time: Apr/22/2018 (3 months ago)
I Will NEVER come back to this place!! The girl with the short hair at table five was horrible. She’s doesn’t have good nail skills and has Horrible customer service. I went for a fill and nail repair and she refused to do my nails because she, “do not do people nails if they hurt” I’ve gotten my nails done countless places and I’ve never been caused pain until I went to this place!!! Was by far the worst. She put glue all over my actual finger and used an extra big plastic tip that didn’t even fit my nail right, which made no sense. When I mentioned that it was too big she gave me an attitude and said “I’m not done” then Continued to file the nail which instantly popped off due to the fact it was too big!! She put so much glue on that one nail though. it hurt even worse then it did before I got there and now I’m walking around with unfinished nails! I do NOT recommend coming to this place at all! Not even from around here was hoping to get my nails done by some professionals but instead I got the complete opposite. SMH !!!!!!!!!!!!!!!!!!!!!
Time: Mar/30/2018 (4 months ago)
Service: came in for a basic pedicure & was the first person signed in. They opened with only 2 people on a Friday. A third person came maybe 30mins later. There was confusion on who’s doing what when there was about 5 ladies waiting. There was a lady who was on her lunch break, so I offered to let her go before me...& they said no.
Pedicure: (Aaron) - it started off okay, but the cuticle shaping was rough. He ended up cutting me & my big toe started bleeding. He didn’t say sorry or anything & kept going as if I wasn’t paying attention. The polish job wasn’t that good either. He did an undercoat of white to make my color pop, which was good, but overall I wasn’t fully satisfied. - but I still tipped
