Time: Jun/10/2018 (2 months ago)
Cannot begin to describe how upset and disappointed I am. It was my anniversary so wanted to surprise her and I booked a couples massage for my wife and myself. Online it showed that they had plenty of openings in the afternoon. I went ahead and put my credit card information in to reserve the appointment. The morning of I woke up to an email saying that they did not have the staff to accommodate us and would not be able to keep our appointment for us. Definitely not the way I wanted to start my anniversary morning by explaining to my wife that the surprise I plan for her had to be canceled because they cannot schedule the appropriate amount of staff. Thanks a lot I will never return and I will be sure to voice my opinion with everyone I know. Social media and word-of-mouth is everything nowadays.
Time: Mar/01/2018 (5 months ago)
My first spa experience ever was at Shimmer Salon. My husband is currently deployed and wanted to do something special for me. He contacted Shimmer Salon and coordinated an all day spa day for me. Everyone was really attentive and so nice! From the pedicure, to the exfoliating scrub, the massage and hair blow it. All the ladies were very professional and so nice. I would recommend this to all my friends and family for any of these services!
Time: Feb/28/2018 (5 months ago)
I went there yesterday, for facial. There was very less massage on the face. It was like applying the product with a brush and cleaning after 1 or 2min. A gentle massage on the face, will have more blood circulation. Which was not at all the case here. After spending so much money, I wasn't satisfied. Not worth it. The room was clean and hot steamy towels were nice. Workers there, talk more and work less.
Time: Jan/30/2018 (6 months ago)
I never take the time to post reviews but I felt compelled to post this after my extraordinary experience this evening. My 12 year old daughter has thicker hair than most adults and therefore it presents a challenge to achieve a straight cut. Her hair is long and she likes to maintain her length. However, it grows so fast that this time, she wanted a couple inches cut. Michael Martin (not 100% certain of his last name but it was on the appt. confirmation text) was meticulous and did an incredible job. I have never seen a stylist devote so much time to make sure a customer is satisfied. I told him that the cut didn't even look real but rather like a Pantene commercial in which you say to yourself, "No one's real hair looks like that." My daughter was thrilled and I was beyond impressed by his professionalism and attention to detail. Michael also has a very nice way about him...patient, kind and very attentive to his client's wishes. He is a true talent. Highly recommended.
Time: Jan/18/2018 (7 months ago)
My experience definitely wasn’t great there. I was scheduled for a hair appointment and I ended waiting because the stylist was 45 minutes late and wasn’t very apologetic and was rather rude about it. In fact pretty much everyone seemed pretty rude. Did a great job with my hair but it would have been nice if I wasn’t charged so much when they were so late...don’t think I’ll be going back.
