Time: May/05/2021 (2 months ago)
I have patronized Tiffany nail and spa and I have referred others to them as well for years and for the most part they were great and a great value for the money. Very pleasant, professional and timely service almost every time and my nails/toes looked great by Gina. But here lately I don’t know if they gained more clients or just need a better scheduling system or the scheduler/coordinator/nail tech/greeter/cleanup crew/manager/owner named Michael needs a vacation. I called on Sunday and rescheduled for Wednesday which is today, and his son who answered the phone on Sunday and rescheduled me for today at 4p, but apparently Michael did not get the memo. I arrived and checked in at 4:03 and my nail tech Gina was finishing up the client that she was still working on. When she was finishing up she walked over to Michael and told him that I was there and he told her to get another lady that was waiting instead. I ignored it and figured that they were running behind and waited. After 45-50 minutes of waiting Michael finally calls my name and tells me that it’s going to be a longer wait. I began to tell him that I had an appointment for today at 4p. And he instantly says no your appointment was on Sunday. I said no I called Sunday and rescheduled for today and spoke with your son. And Michael says that he doesn’t have me down and not today sweetie and brushed me off. Seems as if he was holding a grudge because he thought that I just did not show up on Sunday. Either way this is business not personal and he should leave his feelings at the door. But I politely walked out and expressed that they are getting worse and worse. Quality over quantity is the quote for today. And I will NEVER patronize them again and I’m going to tell everyone about it! Good day. And the time before that I was told to wait in my car by Michael and he would call me when they were ready and he never called! And the time before that I was told to sign in and then after waiting was told by Michael that I was not going to be able to be serviced. I think it’s time you hire some help and take a vacation Michael! Gina is awesome though. Good day.
Time: Jun/09/2021 (a month ago)
They do a really good job but they overbook and I witnessed some people get turned away after being told to wait and for at least a hour an a half. I made an appointment thank God I was waited on but some others had to come back the next day. They need to schedule people better. Walk ins are honored better than if you make appointments.
Time: Jul/05/2021 (in the last week)
After a lengthy search.. I think I've found my new nail tech!! She is amazing and really takes pride in her craft. I can't wait to come back for another Gel set by her.
Time: May/04/2021 (2 months ago)
VERY NICE good prices, very attentive to detail, nice people always making you feel cared for and welcome. Finally a good nail salon close to home. Highly recommend.
Time: May/12/2021 (a month ago)
I’ve been coming here for 5 years so it’s a shame I won’t be going back. I went today at 540 for a pedicure and full set. Michael says it will be an hour and to wait in my car. So I ran to autozone and sat in my car. One hour and 15 min later I left. I didn’t call them because I’m not going to harass anyone to spend my money with them. I looked at the clock it was 830 and never received a call or text. It’s very rude and unprofessional to say you are taking walk-ins and not bother to call to update them. After 30 min of waiting it should be mandatory for someone to stay over. I guess my time is not important as well as respect to get a Call or text. Won’t be going back
