Time: Sep/05/2018 (a week ago)
If there was a no star selection they would surely get it for my experience only. Went here after they recently changed management. Didn't have a person to choose from so I went with the person they selected. My cuticles are very sensitive as such you have to be extremely careful or you will cut them.. I explained this to the so called nail tech, but obviously she wasn't listening and sure enough she cut me. At this point I ask for management, and stated I didn't want her to proceed. Of course she must of been family because they didn't do anything to her in my opinion. God knows what she said in her language. Instead of her sitting to the side for her mistake she was allowed to go to the next client. She look as if she was no more than 16, 17 so I guess they are training their children here. Be careful who you have doing your nails here.
Time: Jul/06/2018 (2 months ago)
Terrible ! My nails were horrible!!!! Cut my nails to short, acrylic lumpy and uneven, nails all different shapes and the Gel nail polish was sticky and took forever to dry. I could have gotten regular polish for all of that. And in the nail techs attempt to correct the lumps she filed away the Gel polish omg I have never been to a nail salon that I was this dissatisfied with. I left speechless. If I could I would give 0 stars but that’s not an option. Now on my way to get ALL of my nails fixed some place else, really horrible service !!!!!!!
Time: Jun/20/2018 (2 months ago)
Had a planned trip so got gel nails done, i asked Leo if im good for a week he said you should be good for a month if not come back ill fix it. My nail chipped in less than 24hrs so i figured let me actually go back and see if they fix it. Leo as an owner insulted me by saying "you took a clipper and purposely chipped it yourself" why would someone in their right mind do that??? he said i don't know why you did that. He could've said nothing and i wouldn't have to write this review. I loved this place, I have recommended it to multiple family members and friends but after this experience i rather pay more but be respected than pay less and be insulted. I made sure to leave tip for my ONE nail that he had to fix so he knew im not some cheapskate. Don't pick and choose who you'll give good customer service to. Loved coming here but this experience made all that go away.
Time: Aug/07/2018 (a month ago)
The best customer service of any nail salon I have been to
Time: Jun/10/2018 (3 months ago)
Cheap nail polish only lasted 1-
2 days already chipping off. The man that runs the place is rude and they are constantly speaking their language shouting across the room. Hardly no communication they don’t like being asked any questions. The TV plays very loud rap music hard to relax. I paid $7 to get my eyebrows done and didn’t notice any difference. Wouldn’t recommend this place.
