Time: Sep/06/2018 (a month ago)
I have followed Julie (and now Nancy) back to Happy Nails from another location. They are attentive, fun, and do a great job! I’ve been to a lot of different salons in Gaston county, and you won’t find better customer service anywhere! The BEST!!! ❤️ Y’all 😃
Time: Sep/19/2018 (a month ago)
I went to get a gel polish manicure today on my lunch break. I have done this before. I was waiting my turn and a lady walked in after me and requested a manicure and pedicure. The next available girl skipped me and went to her. I spoke up and said that I was waiting first for a manicure. She still took the other girl first and put me at a station where I waited 10 minutes and no one came to do my manicure. I walked out. I think it’s pretty crappy that she skipped me because she would make more percentage and maybe more of a tip because she was getting a pedicure too. Will never go here again
Time: Aug/31/2018 (a month ago)
First time there today. Very friendly. Great atmosphere and I didn't have an appointment but I was worked in at 9:30. Love that they open earlier than other salons.
Time: Jun/27/2018 (3 months ago)
If I could give zero stars, I would. I have never experienced such disrespect in all my life, much less when I am paying for a service.
I asked for SNS polish with a matching color for my toes, and was told this selection was very limited. The staff handed me a ring with color examples. My friend and I picked colors we liked pretty quickly and sat down for our pedicures.
Before I begin my rant, let me just say that the lady working with me was so sweet and did a great job! However, once she started painting my toes, I stopped her after the first one and said I wasn’t sure if I liked the color. I asked the technician and my friend what they thought, and they both agreed that it wasn’t flattering. The color was very purple, where I had thought it looked more blue on the example nail.
I simply asked if I could choose another color when a different lady hustled over and started yelling at me about not liking the color. She kept saying that I had chosen this color and that she uses it for customers all the time and has never had a problem. Shocked, I just reiterated that I did not like it as much as I thought and would just like to choose something different. She then proceeds to place her foot on my chair and paint one of her own toes to show me that the color is not purple.
At this point, a man comes over and says that they WILL NOT paint them again, so I better like the next color I choose. I was appalled.. I literally only had one toe painted when I decided to switch colors. I wound up panicking and choosing the exact color my friend had chosen just to try and diffuse the situation. They continued to hover and kept making snarky comments like, “Are you happy now???” I let them know that I simply came to their salon to relax, but they were making this a bigger deal than necessary.
Once it was time to move to a table for a manicure, my friend’s technician started on her immediately. After waiting 30 minutes, the same lady that yelled at me comes over and says she’ll do my manicure. Mind you, this entire time I’m waiting, her and 2 other employees sat in pedicure chairs and picked at their toenails, giving each other pedicures.
I did not receive a manicure, and at this point didn’t even bother saying anything else. I left with hot pink dust all over my fingers, on my face, previous blue nail polish left in the corners of my nails, and skin hanging off of my fingers. My friends nails took 45 minutes where mine only lasted 15.
This was the most terrible service I have ever received and will never go back. I strongly encourage everyone to avoid this place if you are looking for a relaxing day.. who knew it could be so stressful to pick a nail color?
Time: Apr/18/2018 (6 months ago)
I came in with my friend after having lunch next door. It was only 1 person getting a pedicure and my friend sat in the chair to get her nails done. I inquired about getting Gel Polish. It was only 2 techs at this time so I sat down to wait. Another lady came in to get a pedicure and asked how long was the wait. Out of no where another tech came in and started the pedicure. I decided that I didn’t want services at this place. The two techs began speaking in their language so I decided to wait in the car for my friend to avoid becoming super vocal in my language.
