Time: Sep/19/2018 (5 months ago)
Great stylists, great prices, and amazing customer service. All the ladies working here are super friendly and fun. Needed a change with my hair and my stylist madevsome suggestions that turned out fabulous!
Time: Aug/17/2018 (6 months ago)
I spent a total of 14 hours at the salon (3 seperate appointments). On the second day I was not charged due to the salon not having the right product in stock. But was told to come in the following day, today, so that the stylist, Valerie, could fix it for $15 under glossing. I was charged $80 (with a $16 discount, making it $64) and when I asked why, she said it was because of “all the product used” but she never informed me that the extra product would end up adding up into the final price. Not only am I highly dissatisfied with the miscommunication between the customer and the stylist but also with the fact that throughout the entire 14 hours, Valerie never once carried a full conversation with me. Put yourself in the situation, 14 hours, in a chair, with nothing to do but to entertain myself with my phone. Doesn’t sound fun does it? And at the end of it, my hair is mostly grey, like I asked, but I still see a lot of gold tints in it which is why she used “so much product” in the first place!
Time: Sep/01/2018 (6 months ago)
They listen to what you want and give great service!
Time: Jan/21/2017 (2 years ago)
My wife scheduled appointment there and first the lady calls and says shes going to have to do her hair in two different time frames because she has to pick up her kid, which we understood that but her appt was at 10 am and she didn't have to get her kid until 3:30 pm ....5hrs? My wifes' hair is black and all she wanted to go to was a chocolate brown and has used JC's salon in Enid before we moved and had it done no problem in 3 hours. Now for the second part, the lady calls today which is two days before the appointment and says shes too scared to do her hair and they she has to cancel her appointment because my wife box died her hair. My grandmother has owned a salon in Enid for 30 years and we know going from box dying to a salon dye can be difficult but not impossible at all and not longer than 5 hours to go from black to dark brown. We were willing to pay and we was not looking for a cheap hair cut/dye. We will not be returning to JCPenny in Owasso for anything at all. IF your scared to do hair you should not be in the business of doing hair. I work in sales and talk to 20+ people a day and would never shy a customer away because i'm scared to do my job
Time: Feb/03/2019 (3 weeks ago)
