Time: May/12/2017 (11 months ago)
I wish I could give negative stars. My hair looked great whilst wet, by the time I got home half of my hair looked fine and the other half looked like I got into a fight with a weed whacker. The store was closed by the time I got home and saw the damage. I made a trip back first thing in the morning. This is where I have an issue. The stylist who cut my hair was not there but her coworker who was present the night before was. His name is Jeffrey and he is why I am so upset. I explained that I was not happy with the outcome of my haircut. It was choppy and uneven. Jeffrey argued with me and said my hair was fine and that I used the wrong brush. Brush or not my hair looked horrible, the cuts were so choppy and my hair was not even. He then proceeds to tell me I parted my hair wrong, REACHES OVER THE COUNTER AND TOUCHES MY HAIR WITHOUT PERMISSION! Splits my hair down the the middle, claps his hands and said word for word,"Look, not uneven anymore, problem solved!" I told him that even without a mirror, I can still see the chops in my hair. I asked if he could just fix it and he told me to come back at 9 am the next day and take it up with the stylist that cut my hair. I have never met such an arrogant and rude person. I'm currently reaching out to management about this altercation and I want my money back. They lost a customer, and I will make sure to let everyone know to not go to this location.
Time: Feb/12/2017 (a year ago)
My son had a haircut there from an old lady there. I was so unhappy so went back the next day to get it look better but, the lady did not care about my satisfaction with her service. The old lady was so rude and not professional at all. I wish I could give them 0 star.
Time: Jan/11/2014 (4 years ago)
Called during hours posted on the website (8 pm) and they finally answered after 10 rings, no greeting, asked if this was cost cutters and the lady hung up in me. Called again a little later, someone else answered and explained they were closed at 7 and the website was wrong but was still rude to me. Not again, went to great clips that was open till 9 and they were super nice.
Time: Aug/30/2016 (a year ago)
Tonya is amazing only person I trust to cut my hair
Time: Jun/02/2017 (11 months ago)
