Time: Sep/04/2020 (a month ago)
All the employees who had masks on (which some did not) all wore them hanging below their nose which is just as good as not wearing one at all. No respect for customers. I will not be back.
Time: May/23/2020 (5 months ago)
I will never go back to this salon! Had to go here because my usual salon was booked..
Got my dip nails on Friday and by Monday I noticed multiple nails lifting!! $45 btw.. By Monday evening 2 nails had pop off completely! By Wednesday 4 nails had popped off and more were lifting! I’ve never seen dip nails do this before!
I called Tuesday to see if they could fix them and a male (I believe he is the boss or owner) told me to come Wednesday. When I got to my appointment they acted like they didn’t want to help me because the lady that originally did my nails wasn’t there and asked me to come back Friday. I told them I wanted to get them fixed that day and they told me to wait 45 min. On top of this they didn’t save my nail shade! We were trying to color match it, but couldn’t find a match.
After 30 minutes of trying to color match they told me that the girls working didn’t want to do my nails because they won’t get paid for the serve since it was a fix. By this time I was getting annoyed! My $45 nails had popped off in 5 days and they didn’t want to help me and they didn’t know my shade! They told me to come back Friday and that I could probably get a new full set. They also took a picture of my nails for “proof” so that I didn’t get turned down for a new set... They were all so unprofessional on every level!! I can’t believe they told me they don’t want to fix my nails because they weren’t get paid for the service. I would have tipped them! I didn’t even go back for my “new set” I wasn’t going to waste my time. I will never return here!! Go to Executive Nail Spa!! I’ll never go anywhere else again
Time: May/23/2020 (4 months ago)
Megan did an amazing job on my Mani/Pedi! She also slayed my eyebrows, I love everything!
Time: Aug/22/2020 (a month ago)
I had Lily help me and she was so rude and unprofessional. She kept questioning me if I booked an appointment or not because I cause conflict between their staff about me changing my mind and adding additional services. She kept on talking to me about how it causes conflict if I add additional services through out my entire time getting a Pedicure and Manicure. You choose a place to go relax and pay for a service not get some rude lady giving you problems and conflict.
Time: Jul/15/2020 (3 months ago)
I always enjoy my experience at Lux Noa Nail Spa. Their customer service is top tier and the staff is always welcoming and polite. I recently went to get a full set by Megan and she did such an amazing job on my nails. I would recommend Lux noa nail spa 10/10.
