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   BaoNail.com » IL » West Chicago » Yes Nails & Spa

BUSINESS
Yes Nails & Spa
252 County Farm Road
West Chicago, IL
https://yesnails.business.site/
Rating:
(3.8)

HOURS
Monday: 9:30 AM – 7:30 PM
Tuesday: 9:30 AM – 7:30 PM
Wednesday: 9:30 AM – 7:30 PM
Thursday: 9:30 AM – 7:30 PM
Friday: 9:30 AM – 7:30 PM
Saturday: 9:30 AM – 6:00 PM
Sunday: Closed

REVIEWS
Time: Jul/20/2019 (6 months ago)
I had the older woman, and she can't see very well, so she cut both of my big toe nails too short and then separated the skin from the nail when she was trying to push back the cuticles. 24 hours later, and both my big toes are tingling a little. Also, she had to redo the paint on one of my big toes three times because she kept over polishing it to the point of it clumping, and then when she fixed it, she stuck her finger in it and smudged it again. I was there for nearly 2 hours of a basic pedicure. I'm giving two stars instead of one because the other ladies might be more skilled and the staff was nice. Just avoid the older lady if you can.

Time: Sep/27/2019 (3 months ago)
First time here and I liked it!! Everyone is nice and my nails came out good!!

Time: Aug/21/2019 (5 months ago)
Best pedicure I've ever had!

Time: Jun/06/2019 (7 months ago)
When getting my pedicure done they did not ask me what shape I wanted my nails, they just assumed and made them round. When I asked them to change it they became upset and fought with me that I was wrong and they would not change it. They were also really rough with my toes. This was my first time here and most definitely will be my last.

Time: Oct/29/2018 (a year ago)
I went to Yes Nails over the weekend and by the next day, the clear coat covering my gel dips was coming off. When I called to ask why this was happening, they said it "just happens if you wash your hands a lot" however, I had only had my nails done for a day. My normal nail salon in Michigan NEVER peels and I typically don't need to get my nails re-done for 3 weeks! After asking kindly for a refund, they said they couldn't and wouldn't send a gift card, as I live out of state and was just visiting for the weekend. After asking a few times, they stated only their manager could authorize refunds but, was not in currently and would be in later. Upon calling at the time they said their manager would be in, I called, and they stated that the manager had "just left" but, would not know when she would be in later. I've never posted a poor review on google but, was unimpressed and frustrated with the poor service, offering no solution to my issues, only excuses. I wouldn't advise going to this nail salon, as they won't give refunds or provide any solution for any issues you've had with their service.





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