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   BaoNail.com » TX » Houston » Borgata Nail Salon

BUSINESS
Borgata Nail Salon
2626 Yale Street
Houston, TX
http://www.borgatanailsalon.com/
Rating:
(4.3)

HOURS
Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:30 PM

REVIEWS
Time: Jan/17/2018 (a month ago)
My cousin and I went here because our usual place was closed for remodeling. The staff is nice as is the business, but communication and talent was a big problem. They do basic work, nothing fancy or trendy. My nail tech spoke very poor English, so it was hard for me to understand her, and she definitely didn't understand me. Another nail tech kept having to interpret for us. My manicure is nice, but not want I wanted. It's very plain, and looks nothing like the pic I brought in. I won't be returning.

Time: Dec/08/2017 (2 months ago)
Hands down the best pedicure I have ever had! I did the stone therapy pedicure and it was fantastic. They even give you a shoulder massage while your nails dry. I wish I was not just passing through I would go all the time!

Time: Jan/12/2018 (a month ago)
Pedicure was great with a great leg and foot massage. Staff was very nice. Clean and quiet, prices good.

Time: Jul/01/2017 (7 months ago)
It was my first time visiting this salon. I booked a full set and basic pedicure. I arrived a few minutes early and was immediately greeted at the door and they started on time. Mia did my nails and she was AWESOME! She had great customer service and technical skills. I've gone to other salons in the past and experienced either an okay technician with great customer service or vice versa but never both. I really appreciated how she proactively sought feedback the entire time she serviced me. Instead of waiting until the end to ask if I liked the shape, color, etc. Ray unfortunately provided the service I typically experience. His technical skills were good and I like the finished product for my pedicure HOWEVER his customer service skills were lacking. Coincidentally when he servicing another client I observed her commenting on his attitude. Not sure if today was a bad day for him or if this is standard Ray. Regardless he may want to consider raising his soft skills up a few (okay a lot of) notches. I will return again for a refill with Mia but will definitively request another tech for my pedicure. Peace 🌼

Time: Jul/18/2017 (7 months ago)
Came in here several months ago around 1-1.5 hours before closing. I get that they were at the end of the day, but all I wanted was a pedicure...yes, I got the 70 minute treatment, but because of what time it was, the technician rushed through the whole service. I asked for red wine, I was given white wine in a tiny plastic cup instead. Other than that, she did a good job on my nails and the staff was friendly. I do not know that I would go out of my way to go back, but if I was nearby and really needing a pedicure then maybe I would stop back in.





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