Time: Aug/11/2018 (2 weeks ago)
The establishment looks really nice and smells great. Unfortunately the man that did my nails was very mean to me and had a short temper. I asked for oval shaped nails, he gave me almond, when I told him not to make the tips
SO pointed he got angry and instead of rounding them out he made the mid mail wide, when I told him that it's not what I wanted he became angry and insisted that he'd done as I asked. The nails aren't smooth on top, much wider than my actual nail, and almond shaped. I paid $50, I've never paid more than $35 for a full set, the quality is poor and I was treated badly, I won't be returning.
Time: Jul/25/2018 (a month ago)
I am furious. I had a terrible experience. Will never return. My tech intentionally charged me over price, lied to me, and refused to straighten my nail because "the last people put the tips on crooked." I've never felt so disrespected. His I also asked him to deal with an ingrown toenail , to which he told me he had already dealt with it . All he did was cut the top of my nail . His name was Lin.
Edit: they said they would refund me what I was overcharged and the tip. It's not enough because this should have never happened anyway and this man treated me like an idiot. That is afraudulent business practice if I've ever seen one. Instead of asking me what could make it right or working with me so that I was satisfied, they try to explain to me why this happened. They seem to only be concerned with the monetary overcharge instead of how horrible my experience was outside of it.
Time: Jun/28/2018 (2 months ago)
Just moved to the area and had no idea where to get my nails done. Did some research and Herbal Nail Bar had some great reviews so I went. I went in for a fill and I had THE WORST experience. My nail guy was flicking my fingers out of the way when working on one nail. I had long nails and he asked me “do you even work?” The entire time I felt angry and considered getting up and walking out w just my previous gel color removed . The separate room where you do you manicure isn’t the cleanest either. I will never be returning.
Time: Jun/28/2018 (2 months ago)
A marvelous aroma therapy treatment protocol. Friendly and fun staff. Highly recommend this nail spa. Beat I have ever experienced which keeps me coming back.
Time: Jul/21/2018 (a month ago)
My experience at this nail salon was awful! I have had SNS done many many times and understand the process it takes to be done well. I came in on a Monday evening and my nails were done in a very rushed manor. Typically there is a clear layer, 2 to 3 colored layer and a clear layer on top. During my time here he did not use clear at all and only did 2 layers of color. Once I arrive home I realized they were very thin. After 3 days one was completely cracked across so I went back to have it fixed. Their was no greeting when I walked in and I stood at the front for 5 to 10 minutes. Finally someone came to help me and proceeded to tell me that nails break but he would fix it. As we walked back he makes a comment that "nails aren't metal and they break", however this shouldnt happen after 3 days and with normal day to day wear. He asks if I remember the color and I told him the exact number he told me adamantly that I was wrong. Then when he realized he was wrong and that I was right he did not apologize. He also proceeded to tell me that it was slow that day and he wanted to go home. If that was the case why didnt him or the other 2 staff that weren't with anyone come to greet me when I walked in? After he says he is finished and I could go he makes another comment to me that I need to stop being so rough with my nails. It was completely rude and I will not be returning to this establishment.
