Time: Jul/23/2018 (a month ago)
I went into the salon to get my nails done. I asked if she would do acrylic nails she grabbed my hand and said no no no your nails are too pretty for that and suggested that I get my nails dipped. She told me all of the benefits of have you my nails dipped and I decided to go that route. She asked me what color I wanted and I pointed to the the dark fuchsia color later she changed the color on me to a lighter pink I looked at her and asked why can't I have the color I want. The color was then changed back to the lighter pink color. During my manicure she continued to Nick my cuticles several times and made them bleed. I felt they did not care what I wanted and continued you do what they wanted to do. There was in a lot of care in and who I was and what I wanted and I will never go back there again. This is not customer service
Time: Aug/31/2018 (a week ago)
Stinks. Ladies are rude. Packed busy. We're signed in on the Sign in sheet and was told it would be a 40 minute wait. We said we would come Back to reclaim our place in line closer to that time however when we came back we were completely ignored for over 20 minutes others were called in ahead of us and we refused to partake in services due to poor treatment. I would not use this salon. I would recommend going over to azul day spa near metro center.
Time: Aug/27/2018 (2 weeks ago)
This place is old, and dirty. Went for a pedicure and manicure because my usual place was over booked. Lazy and careless, there's a lot of things that I would say. Don't waste your time for mediocre service and pay more. Water for the pedi was freezing at first then super hot. Please don't waste your time!
Time: May/16/2018 (3 months ago)
First visit I was satisfied after going a few times after and being a loyal customer I waited over 2 hours just for a fill! Then my nail broke 2 days later they rushed and did a horrible job on my last full set in which I paid $50 today now I have to go somewhere else and pay to have someone fix them! Horrible customer service I asked who was going to do my nails and was ignored so I had to walk out on one occasion so I gave them the benefit of the doubt they are really busy so I go today just to be truly disappointed! It took me awhile to find a place where I like how they do my nails if you are looking for a reasonable wait and someone to truly take the time to do your nails this is not the place!
Time: Jun/06/2018 (3 months ago)
I have been getting my nails done from them last six months one male staff he doesn’t do black women nails every time I’ve gone he passes them and gives them to the other staff. I paid so much for my nails n they still treat me like I don’t have money or dirt on my face . Then the woman I always go to they get lazy after awhile when they see you often they don’t wanna do your service right I always have to tell her how I want my nails done then got rude because after I paid extra for diamonds On my nails she didn’t want to do them how I ask led them slam my money on the table told me get out .. I will be finding a black own nail salon that’s why we must give our money to our own n not them they act like the laws don’t apply to them n they can treat black women how they want I’m not giving my money to Koreans.
