Time: Jun/23/2018 (2 months ago)
I went once and will never go again! Nail tech was rude and rushing and did a horrible job on my nails. I mentioned to her I also wanted an eyebrow wax and she said okay. But after rushing my working on my nails and cutting my cuticles too short so they bled she rushed me up to the front to pay. When I reminded her I wanted brows as well, she seemed annoyed (I should have just said never mind) since she ofcourse rushed that too and did a horrible job. While I was getting my nails done another tech was making fun of her customer to another tech. Rude and poor rushed service, not surprised there are so many negative reviews, only surprised that they are still in business!
Time: Jul/27/2018 (4 weeks ago)
The have terrible customer service, they are pushy and when you say no, you can tell they are talking about you in another language. I was in the middle of getting my nails removed and all of a sudden the tech got up, started getting organize the space right next to me and then started on another persons nails and I had to wait 10 minutes until another tech to finish to come over and fix my nails. Worst part, they weren't even that busy.
I almost walked out without paying, I could not believe they thought it was acceptable to treat a paying customer that way. I will NEVER go back to this salon or even fathom the idea of recommending it to another person.
Time: May/18/2018 (3 months ago)
This used to be an awesome salon but for the last year it’s really gone down hill. You can see dead skin & pieces of nails from prior clients on towels & on the floor in the pedicure area.
Also I’ve been cut the last times due to the conversations going on between the ladies doing pedicures 😞
Time: Dec/29/2017 (7 months ago)
Although I have been going to this spa for several years, I will not go back again! I asked for the Divine Spa pedicure and Gel Manicure as usual but she did not do the Divine Spa pedicure. She was busy talking to another technician and only used lotion on my legs not the Lavender that I asked for and didn’t massage my legs. I just shrugged it off and she did my manicure. When I went to pay she charged me for the Divine Spa and I reminded her that she didn’t do it but she insisted she did. The manager then tried to tell me that she saw her do it- but she was no where near us at the time. I said just charge me what you want but I won’t be back! She wanted to keep arguing about it and said she could check the cameras- I told her I wish she would because she would see that I am right. I paid and then had to try to find my coat so I could leave. Looking for a new place because I certainly don’t like being accused of “lying” so I don’t have to pay for something- that’s not me!!!
Time: May/25/2018 (3 months ago)
Pam is AMAZING! Best nail tech I have ever been to in the past 30 years!!
