Time: Aug/14/2018 (2 weeks ago)
Love Seasons and KC...great haircuts, facials and the staff are friendly and very helpful!
Time: May/02/2018 (3 months ago)
One of the best salons/spas in Redlands. The staff is friendly, knowledgeable, and well-trained in the arts of Aveda. This is truly an Aveda salon and not just a salon that happens to use or sell Aveda products.
Time: Jul/18/2017 (a year ago)
Best place to get your hair cut. A massage you name it. Friendly service great location. Love the stylists
Time: Apr/23/2016 (2 years ago)
My review is referencing the stylist (KC) and the young receptionist, not the salon in general. I'm sure the others are really great. The salon itself is aesthetically pleasing and decently done. I chose this stylist after reading about her years of experience and expertise. First time there, a few minutes early for my appointment to then wait 35-40 minutes late. Been to a lot of salons, I understand it's easy to fall behind but that's where professionalism could have replaced what actually happened, which was nothing. No sorry I'm a little behind, nothing. I sat in the lobby watching the stylists, not realizing KC was one of them directly insight, as I didn't recognize her from the website photo, she looked so different in person. There didn't seem to be any urgency at all as she paused, conversed etc. I only learned from the receptionist and asked her if it was normal for her to not keep her appointments like this. She said " WHat do you mean"??? HuH? I responded with my appointment time. She looked confused. ??? When KC finished & came to the front desk with her customer, the receptionist whispered something to her and the greeting was then cold and unfriendly. Once in the chair I tried to let it go, but it was awkward. I showed her a picture of what I would like, asked her if she thought that would work on my hair and she said, Well, I don't know your hair so I don't know. I should have left then, but didn't. Didn't know my hair? Maybe not my hair but professionals know hair types in general. I tried to make small talk but she said as little as possible and spoke to anyone else beside her. I've never been in a more awkward position. That was a lot of time of feeling awkward. 2-3 hours. She was intentionally rough during the massage and rinse, and it was an all around worse experience I've had at ANY salon. My hair came out okay but I will never return to her after the immature and unprofessional treatment I experienced there .
If I was the salon owner, this would really be an issue as KC reflects her establishment. My visit was in March.
Time: Dec/06/2014 (3 years ago)
Michelle has been my stylist for years because she's just that good! Also, I love getting a chair massage while my hair is processing. Their masseuse, "Mel", is truly amazing. This is a fantastic Aveda salon
