Time: Jul/23/2019 (in the last week)
Excellent service every time I come here. They really take their time and check in with you to see if you like what they’re doing or want to make any changes. This time I got the deluxe pedicure and Tammy gave me the most amazing shoulder massage. Come here when you have a lot of time on your hands because nothing is rushed but that’s what I love about this salon.
Time: May/07/2019 (2 months ago)
So went there for a mani and pedi. The mani was not totally smooth at finish. and lengths were not all consistent and event. THEN... I supposedly had a coupon for 20% off of purchase over $55. Only to find out the coupon was for pedicures only. HOWEVER! There is not one pedicure on the menu that is $55. The most expensive one is $49. Sounds like some false advertising! They have permanently lost my business.
Time: Sep/08/2018 (10 months ago)
Poor quality and poor customer service. My mother and I made appointments for pedicure/ manicure. We walk in and their is old coffee cups on the floor by the nail polish selection carousel. Pedicure packaging seemed reasonable and 10 minute massage was high lighted in red. Unfortunately, the massage portion of the pedicure did not even last 5 minutes. Half way into the session, a regular client walked in and our manicurists ( 3 people working with us) left us to attend the regular client. Then then informed us they had an appointment and we would half to wait, despite the fact we were halfway into the session. We had an appointment too and had called ahead but we were not as high of a priority as the other woman who walked in. Finally, another girl took over to finish my manicure. She did not even massage my hands or arms. At the end of our session, we were told there was a fee to remove the polish that was on my hands, despite that I told them over and over it was fingernail polish I did myself at home.
I did not feel pampered or luxurious at this salon. I was looking forward to the experience but will not be returning. There are many great places in the area and I highly recommend giving your business to another salon.
Time: Dec/06/2018 (7 months ago)
I'm staying in Houston for 2 months and I had to renew my nails , I went to the salon 10 days ago , I was renewing my dip full set and I was immediately surprised how poor quality and service is there. I'm doing my nails for over 15 years and never ever had nails bad quality like this now. Lady didn't even file it properly around cuticle so day after you could see the nail was already lifted by the cuticle. She didn't even clean my hands so I had my fingers all over pink and purple from powder so I had to tell her to clean all before I leave the salon.Now all my nails lost shine and they are cracked . Dip cracked in all the directions. Terrible terrible.
Time: Jun/05/2019 (a month ago)
As one of only 4 customers present, I waited almost 30 minutes for pedicure to begin. Baseboards need cleaning, shelves need dusting.
