Time: May/15/2020 (4 months ago)
I have been a client of Serenity Nails for several years and cannot say enough wonderful things about it! DeeDee is professional, yet friendly, and makes me feel pampered and appreciated each time I see her. The shop is well-kept, very clean and there is an amazing array of color choices! So happy I happened on to this amazing salon!
Time: May/25/2020 (4 months ago)
Love going to visit DeeDee! She is always friendly, and her station is always clean. She also offers discounts for students, which helps a college girl out big time. I am so glad I found her!
Time: May/22/2020 (4 months ago)
Love Dee Dee! Clean, professional and loved our Pedicures!
Time: Dec/05/2019 (10 months ago)
I bought a deal from Groupon for manicure & pedicure using DeeDee business Serenity nail treatment. She did the work & was very friendly at the time.
She mentioned by getting customers with Groupon she doesn't make any money and she offered me a gift certificate to buy directly from her the same deal. She stated that it will never expire and I can use it any time or gift it to anyone.
To help her out in good faith I bought the deal along with some products she was selling.
I called to schedule an appointment a few times and mentioned that I have a gift certificate and each time she stated that she needs two weeks notice and that there were no available appointments. This occured multiple times.
Later I was dealing with effects of Harvey so I gave the certificate to my daughter for her to use and when my daughter called to schedule an appointment and mentioned that she has a gift certificate Deedee stated that there are no openings and that she needs a couple of weeks advance notice. Last October my daughter called again to try and schedule an appointment and this time there was an opening the next day. My daughter called her back to let her know that she'd be using a gift certificate and DeeDee responded by saying that unless my daughter has a receipt there is no way that she will accept the certificate because she has to ensure that it was purchased within the one year, otherwise it is expired and unacceptable.
I was so disappointed with my experience at Serenity because I purchased a deal in good faith and I was never able to get an appointment and my phone calls were never returned and in the end I was not able to use the service I was promised.
Time: Jan/23/2020 (8 months ago)
Excellent service every time
