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   BaoNail.com » MD » Annapolis » Poiana NailSpa LLC

BUSINESS
Poiana NailSpa LLC
1901 West Street
Annapolis, MD

Rating:
(4.7)

HOURS
Monday: 8:30 AM – 8:00 PM
Tuesday: 8:30 AM – 8:00 PM
Wednesday: 8:30 AM – 8:00 PM
Thursday: 8:30 AM – 8:00 PM
Friday: 8:30 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 10:30 AM – 5:00 PM

REVIEWS
Time: Jul/30/2018 (in the last week)
I have been coming here for years. I bring my mom and daughter too! It is a spa experience without people being pushy and adding on services you don't need. Ask for Trish or Tiffani, you will NOT be dissappointed. I relocated to NY a year ago but when I am in town, I always stop in to see my girls!

Time: Jul/27/2018 (a week ago)
I have been a customer of Tiffani for over 5 years! She and everyone in the salon are great. I totally love this place!

Time: Apr/30/2018 (3 months ago)
Did not have a good experience at all. The guy that did my nails was very rough made me bleed 3 separate times. Did not understand at all of what I wanted so I decided to just get polish with no design so it would be easier on him. He insisted on taking all of my nails off which I had gotten a fresh set 2 weeks prior. Cut them to short, my nails were all different lengths and the shape was completely wrong. Every time I asked if he could fix it he mumbled something but never did it. I requested a pedicure after my nails were done and it lasted maybe 8 minutes. For $83 dollars I was not pleased. Very disappointed expected a lot better service for all the stars they have on reviews.

Time: Jun/30/2018 (a month ago)
I came here with high hopes, but left disappointed and shamed. The gentleman who took care of me was rude and had an attitude the whole time he did my mani-pedi. At one point I told him that the polish on my toe was smudged, he copped an attitude and roll his eyes at me. He shaped my nails unevenly and did not cleanedédust my hands after shaping so there's dust and debris under the polish which was visible when I got outside, so I returned to share my finding and they were very intolerant with me. The lady that was trying to help me out was talking to me from her seat, 3 rows down from the front door and the gentleman that took care of me was even further down in the very last seat on the left side. It was embarrassing to be spoken to in that manner and so loudly. They reimbursed me for the polish and I asked him for my already low tip back. I had given him 6$ just because I did not want to stoop to his level, but in the end I just did not appreciate being shamed and talked down in front of other customers. Very unprofessional!

Time: Jun/16/2018 (a month ago)
I was in town for a wedding and needed a mani/pedi in a hurry. I was able to get an appt. right away and Trish was great. She was engaging and nice and did an excellent job. I thought the prices were reasonable as well. Thanks, I would recommend the nail salon. LAB





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