Time: Dec/12/2017 (3 months ago)
This salon and spa really deserves 10 stars! I don't usually leave reviews and I am someone who has been faithful to my nail salon for years. However, I had to organize an appreciation event for my job near the mall and I picked Luxury based on it's well-deserved high ratings. I got a pedicure from a very sweet and meticulous lady named Yen and a manicure from an efficient young man named Chris. Every part of the services surpassed my expectations. The massage was just as good as the nail shaping and painting! My feet have never felt softer and my nails have never been so perfectly shaped and polished. My coworkers who attended the event couldn't agree more and we will be back. It will be bittersweet telling my old salon goodbye!
Time: Jul/23/2017 (7 months ago)
I am not from VA Beach but visit once a year with family. We went to this nail salon last year as a group of 8 and they accommodated all of us with little notice. This year we called ahead for 6 pedicures and they were able to give us an appointment within 2 hours of our call. We arrived and were taken shorty after and the girls actually remembered us from last year. Awesome service!
Time: Apr/07/2017 (11 months ago)
I wish they had negative stars I would definitely give them .I came in asked for a pedicure they said they would be right with me sat there for 30-40min I watched a couple walk in just 5 min before I decided to leave and they got right in and the lady told me to just hold on. I will never come back to this place rude no customer service and I truly believe they have something against big people who don't look like them and who are not European or Asian. If you like discrimination and Horrible customer service that is over priced go there...if not there are plenty other places where they care about the customer's experience.
Time: Jun/21/2017 (8 months ago)
Although I love my nails, this place is overpriced. I have never had to pay $45 for my nails. I got a full set with no designs & my set consists of fairly short nails so it shouldn't have costed more than $30. I will not be returning to this establishment.
Time: Oct/27/2016 (a year ago)
I went there a few times while living in Va Beach and I must say I miss it. I always got gel polish on and they did an amazing job. One time I got them done and did a Spartan Beast two days later and I came out having one small scrape in the polish. Never waited more than 15 minutes for a walk in. I recommend them to everyone.
