Time: Jun/03/2018 (2 months ago)
Only the pedicure was nice they message really well! But... I got a full set and it looks like they globbed acrylic on my nails. They didn't file. She wanted to get to a regular of hers so she just brushed right by me didn't ask if i like them nothing. Honestly I guess it who u know because they obviously don't like new customers
Time: Apr/15/2018 (4 months ago)
The owner has her children working there as “helpers.” These kids are middle school aged - high school, and she had one of them do my daughter’s “kid’s manicure” and charged me full price! The little girl was wearing her school uniform while doing my daughters nails! This nail salon also has multiple nail techs working on the same client at one time - one will start the service and another will finish. Very unprofessional. Who do you tip? Are they doing this for double the tips? They also rush services. A pedicure shouldn’t take 20 minutes.
Time: Jun/21/2018 (2 months ago)
Me and my mother went to this salon for the first time today and the whole experience was down right disturbing. As soon as we walked in the whole place ranked like smoke. We get to the pedicure and the only good part of the procedure was the gel the put in to make your feet soft. The manicurests went through the procedure as normal until I need the man MOANING as rubbing my mother's legs!!!!! Not only is that uncouth but disturbing! My lady was phonomal. Anyway, I was waiting to get my manicure and a like 12 YEAR OLD girl is like "this is the color you want right?" So I was like "no I wanted the tourquise one by my chair" thinking that she lis like the daughter of the person doing my pedi. BUT BOYBWAS I WRONG!! SHE STARTED DOING MY NAILS!!! I'M SURE THAT SHE WASN'T A LICENSED PROFESSIONAL!! As she was trimming my cuticules she cut a chunk of my skin out.. I'm not over reacting or anything. I GOT home and there was a judge part of my under nail bed missing!!! I was also conversing with my mother at the time and what made her visit ever WORSE the man didn't even paint the tops of her nails. SO NOT ONLY WAS HE A CREEP BUT HE DIDN'T EVEN DO NAILS RIGHT!! so ya. One star, had a horrible time, will NEVER come back. If I had to go to one place I would go to spalon on Kirkwood highway.
Time: Feb/26/2018 (6 months ago)
I used to go to this salon prior to me relocating. I had the worst experience ever on Saturday eve. I entered salon 3:15ish and exited around 6:30z for a pedicure. I asked the nail tech to take out my ingrowns as I get my feet done regualary. He hurt me badly where I was bleeding and I thought it was from removing the ingrown properly. He then painted my nails and it looked terrible, I asked him to get it off my ski as gel peels off. He then used sharp tool to pick it off and cut me open some more and didn't even apologize. The daughter came over to fix. She put liquid bandage on the cuts. That felt great! (Enter sarcasm) I then had to wait for her to get the dead skin off my nails as he didn't do thAt. Thank goodness she noticed. Then the mother owner of the salon painted them correctly. I had some pain on my big toe but I thought it was from when he was digging the ingrown and stabbed me that it was just sore. Well today I notice pain and now it's swollen skin and puss. Now that is from not removing the ingrown properly and leaving jagged ends in there. Now I have to go to a podiatrist, and endure more pain. Also I have to pay out of pocket. I called the salon, the husband told me the ingrown removal never happened and there's nothing he can do. That I could come in (but I advised him I loved three states away) he said he's in the business to make money and can't just refund every complaint. Now, after my experience I didn't even ask for a refund but now we are stepping into bounds of a lot more money out of pocket, inconvenience and time spent at the doctor. Before I leave on my trip. I advised him that 27.00 was worth compensating me and my troubles and he said the reviews didn't matter to him.
So beware when you go in for a pedicure with the man. Also, the way the management handled this situation shows me I'm a NUMBER AND NOT A PERSON! Never again will I be back.
Time: Feb/13/2018 (6 months ago)
Kim trims toe nails better than any podiatrist I have ever been to.....precision of a surgeon
