Time: May/01/2020 (a month ago)
I’ve been frequenting this location for a couple years now, it’s the staff that keeps me coming back! Product wise, it’s hard to use any other knife in the kitchen once you use a Cutco blade!
Time: May/16/2019 (a year ago)
Beware of this pyramid scheme/multi-level marketing company. They prey on inexperienced and naive high school students and college students. Despicable and predatory practices. Read google reviews about this pyramid scheme.
Response to owner: Vector Marketing = Cutco, I have the right to warn other people of your pyramid scheme. I do not want young adults to fall into your employment trap. I can understand that you're denying it and trying to do damage control, but I will not stand for your predatory practices and multi-level marketing schemes. I like how your response is also an advertisement for your company. Sad sales pitch
Time: Jul/14/2018 (a year ago)
Absolutely horrible service. They claim they have a lifetime warranty, it’s a lie. We broke a tip off my longer butcher style knife I drove 30 min to their location dropped it off. To my surprise instead of replacing it they filed it down to a steak knife size and still left the tip bent. I asked the guy this is your warranty??? He said let me get that replaced for you. Two weeks later they call me and tell me it’s now a steak knife not replaced filed down again!!!
They are liars, here is what you do. This is what I did:
1. Go to BBB and file a complaint.
2. Go to Texas AG online and file a complaint for false advertising.
Don’t let them treat you like a fool and drive back and forth 4 times to have a butcher knife made down into a steak knife !!
Time: Oct/02/2018 (a year ago)
Great shop, great owner, very knowledgeable Cutco rep. Prices standard, but the support is worth paying for. Not only do you get a knife witha lifetime warranty, they support by sharpening and "trueing" the blade. We have knifes and scissors from 1990, all brought back to factory specifications. He went well beyond and sent some back to the factory in New York, they were like new. They still rule the kitchen. Thanks!
Time: Nov/13/2018 (a year ago)
Love their forever guarantee on their products . Great as gifts . Cooking demos are good to attend to learn how to use the knives
