Time: Jun/09/2018 (a month ago)
I haven't been into this salon in at least five years. I went last night to get a pedicure and have my gel polish removed and the one good thing I have to say is that they were able to get me in pretty quickly. I say that because there were no less than three other customers who were sent to sit out in the mall hallway that they seemingly forgot about and when the customers came back in to check if there was a technician available, they were told "sorry honey, we are closing soon!" Needless to say this created a whole lot of tension, as did the family who came in asking for a manager because the daughter didn't get what she paid for. So, one star for atmosphere. My pedicure was fine. Decent, even. My "manicure" was atrocious. The tech used a power tool to shave off the gel, instead of soaking my nails in pure acetone, and left flimsy, brittle, uneven nails behind. I'm very disappointed, if unsurprised as Destiny USA is going downhill incredibly fast. Oh, and there were very few colors of polish to choose from.
Time: Jul/01/2018 (3 weeks ago)
I got a full set and they did such an awful job! My acrylics are clunky and super crooked and uneven. Although they measured the nails to each hand, they were also different lengths! And when they were using the “drill” on my actual nail, she nicked my finger, it started bleeding, and she didn’t care! Not to mention, when she put the acrylic over it, it burned so bad! Also, the lady working the desk seemed very moody and was not welcoming whatsoever. Overall a terrible place!! I’m never going back, and I highly recommend you don’t go! I’m so disappointed and angry with my nails. Especially because this is the last time I’m going to be able to have long acrylics! So disappointed! I’d give this place -5 stars if I could!!
Time: May/20/2018 (2 months ago)
All I wanted was my acrylics removed and for them to tidy up my natural nail and they charged $25! The guy didn’t even shape them! They are all uneven and look terrible. I could’ve done it better in my bathroom at home probably. Never returning again
Time: Jul/24/2018 (in the last week)
I can't believe they are still in business. Normally I go to the place downstairs below them but they were busy and i was in a hurry....never again. What a NIGHTMARE! My daughter and I went in last week. I was going to my convention this past weekend and wanted to get a specific design done..they can NOT do any kind of design so dont ask. We did pedis and gel manis. First of all..the girl my daughter had decided to take her entire set off and redo them...and I am not sure why and then charge me for a full set when she only had two that needed replacing. The lady that did mine couldnt understand anything I was asking of her even though i was providing pictures. She attempted to do the design which was basically two thick stripes across the nail and then gems. I ended up with these horrible lines..none of the gems lined up..and the gems werent even the same SIZE..some were bigger than others. I paid $155 total for my daughter and I ..as soon as we got out of the salon...I looked at her nails. The gel polish was all over her fingers, and up over her cuticles...it was awful...and then in the light outside I noticed how some of my gems were bigger than others..so we went back in...i had spent a lot of money in there...so instead of giving us a different tech we got the same ones..the one my daughter had was PISSED...and eventually my mom who was sitting next to my daughter demanded another tech because the one that was working on here was burning the hell out of her fingers with both the electric sander and the regular one. It was ridiculous. Meanwhile...the tech i had was all giggling because she put different sizes on...im like umm not amused..i dont have time for this...i ended up with her taking the horrible lines off and the gems because she couldnt do them right so didnt even end up with what i wanted. Right now as I sit here..the top coat has been peeling off my one thumb. The entire manicure is ready to be redone because the gel is chipping off (never had THAT happen before) and the polish was all on the underside of my nails and all over. My daughter...after my mom demanded they give her a new tech..the new lady did a relatively good job..she didnt hurt her..and she did a design for her that was pretty...her nails looked MUCH better than mine. We are a week into our mani pedis...and my nails look like they went thru a battle..normally when i get a gel mani on my gel nails...when i go in to get them done..i go usually after 3 weeks and the only flaw in them is the blank regrowth...i havent even had time for that...they are just chipping and coming off..and dont even get me started on my pedi..normally i can go 4 to 6 weeks with a pedi with out new growth..but these look like someone dragged me down the road with my toes scraping on the pavement. I also felt that the salon wasnt real clean either. Stay away dont even go there....they are unprofessional and your mani pedi wont last.
Time: Jun/02/2018 (a month ago)
My daughter and I have gone here twice for gel mani-pedis I say twice but in reality it's four times since both times we had to go back two days later and have repairs done to our nails. Both times it was for the job done by the man that has seat 11. The entire nail color would just pop right off. Everyone has an off day so we gave them a second chance. The work done by the ladies lasted about two and a half weeks before chipping and peeling really set in or we wouldn't have gone back at all. If you go, ask for one of the ladies is all I can tell you. They were very nice about fitting us in for the repairs, but that shouldn't be needed both times the same person worked on one of us...
