Time: Jun/20/2018 (a month ago)
In my opinion and my personal recommendation from my experience I don’t recommend this place . I would rate this place a zero if I could .
Worst experience here . Came to get my tips re filled. Peter was my nail tech . From the beginning he was so rough and kept pulling at my hands . He pricked me twice with his nail machine and cut me .He started filing down my nails completely making them so small . I asked him to fix a nail on my left hand as my left middle finger nails was longer than the rest. He immediately got so rude and started yelling that its the same size. . He kept arguing that it’s the same size he didn’t even care he made me bleed with his machine : then the manager Fiona stepped in . She is also arguing with me that it’s my nails not peters work .
She then decided to help me out and fix it . Instead of fixing them she made them worse . She instead tells me it’s not Peters fault it’s my fault it’s my nails .. she kept arguing with me and telling me Peter does good work no one complains about him and it’s my fault . Fiona who claimed to be the manager told me she will do it for free . At this point it wasn’t about free it was about the mess they made on my nails . I ended up walking out with a half ass job on my nails as I couldn’t have them ruin them any further . She told me she was patient for too long but and "I was being too difficult"she told me never to come back again and I am a very difficult customer we dont want to deal with. ( All for asking for one nail to be filed down).
From what I experienced today These people don’t know what they are doing , they have no idea what customer service is and don’t like when you ask them to fix a nail that is longer than others ( like in my case (.
Time: Jun/12/2018 (a month ago)
I would not go back to Angel Tips. I have been going for years but after Bella and Leo left, this place went downhill. After going here I got a massive rash on both legs. I called to tell the owner and ask for my money back and she said come in so she could see it but would not address giving me my money back. Why would I come all the way back to help her if she could not refund me? I had to go to the doctor to her medicine! I’d stay away! From what I understand I am not the first one to have a very bad experience here.
Time: Oct/03/2017 (10 months ago)
I have been to this nail spa years ago while under old management, which wasn't a good thing. However, I took a chance to try it again as it has been many years and I was very pleasantly surprised to find out it was under new ownership. The place looks so much better, it's clean and very peaceful and everyone is pleasant. I am very happy I decided to go in here, Fiona is such a sweet lady and great at what she does. I love that they offer so many options for pedicures. I found my new nail spa! Will definitely come back in near future and try another type of pedicure with Fiona. Highly recommend this nail spa
Time: Mar/31/2018 (4 months ago)
Lola is great but my manicures only last if I bring my own color. Did
A gel manicure and it all chipped the next day. Very upsetting
Time: Sep/22/2017 (10 months ago)
Four Stars only because it can get crowded and the waiting area is small. I had a Spa Pedicure and a Gel manicure here for the price of a regular Mani-Pedi anywhere else! Fiona is friendly and does an awesome job! The place is clean and the options they offer are unlimited! I love it here!
