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   BaoNail.com » CA » Sonoma » Maxwell Nails Salon

BUSINESS
Maxwell Nails Salon
19231 California 12
Sonoma, CA

Rating:
(3.9)

HOURS
Monday: 9:30 AM – 6:30 PM
Tuesday: 9:30 AM – 6:30 PM
Wednesday: 9:30 AM – 6:30 PM
Thursday: 9:30 AM – 6:30 PM
Friday: 9:30 AM – 6:30 PM
Saturday: 9:30 AM – 6:30 PM
Sunday: Closed

REVIEWS
Time: Sep/21/2018 (9 months ago)
Love the "mother and son team" She took care of my nails for years and her son did excellent pedicures. I recommend calling to make an appointment with them!

Time: Aug/03/2017 (a year ago)
Not sure why the bad reviews....this place is great! They always seem to have space if you call ahead and even same day. The technicians are friendly and do a great job. Prices are reasonable. The main owner/manager is so on top of it and super friendly. They even time their foot massages so you always get the same amount of time...

Time: Sep/10/2018 (9 months ago)
Fantastic staff. Serene environment.

Time: Jan/09/2018 (a year ago)
The salon is always clean and tidy! My mani pedi always comes out great. The owner showed us the cutest hand made valentines she made to hold gift cards! Best place in Sonoma for a walk in or appointment.

Time: Nov/21/2016 (2 years ago)
By far the worst service I ever received from any establishment. There are several reasons for this - first, poor customer service. No talking to the customer, and the only form of communication I received were slaps on my legs and feet when they needed to be switched or adjusted. But boy do they sure know how to be nice when it was time to pay! Second - the foot massage I received couldn't even be called that! She barely touched one foot and burnt my leg with the hot stone for a couple minutes. I called ahead of time with an appointment and even tried to make friendly conversation. Being from out of town, maybe this is just how all of the locals are. But there are basic customer service skills that need to be taught here! The woman was even talking about me to the other stylist (they honestly thought I was deaf!) and were laughing at my husband and child who were patiently waiting for me! Will be letting my friends know to avoid this area the next time they're in Sonoma! Better salons with better prices and service elsewhere! Never spending $27 on poor service like that ever again.





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