Time: Sep/18/2019 (2 years ago)
If I could give them 10 stars I would! I mailed a package from this post office when I was in the area. I was traveling and eventually misplaced the receipt with the tracking number. The package that I had shipped was from an item I had sold online and the buyer was saying that they didn’t receive it. Now I needed to prove that it had been shipped and arrived so that I did not have to refund their money. It took a few days but they were willing to work on it continuously throughout their work day and they eventually located the tracking information for me. I was able to prove that the package had been delivered and that I was no longer responsible for the fact that the buyer couldn’t locate it. I thanked the postal worker profusely and his comment was that’s our job. However, I don’t feel that it was their job since I was the one that misplaced the tracking information. They went above and beyond for me!
Time: Apr/08/2020 (a year ago)
Bank closes at 4- 5 almost never get my mail before that.i get paid threw mail. Day late dollar short
Time: Jan/19/2019 (2 years ago)
Old building, cracked sidewalks. Closes at 4:30. No stamp machines. Poor service. Only 1 person in the building actually wears a uniform. Delivery service is dismal, frequently having my mail delivered to other people. Delivery driver refuses to get out of her truck when necessary and demands that residents plow the city streets so she can drive up to the mailbox, rather than contacting the City who is supposed to clear the snow.
Time: Mar/12/2016 (5 years ago)
So I have called about my apartment package box lock being broken. I went to retrieve a package from it and the box was open and there was no package. I called the post office to report this and then I was then yelled at by an employee during the course of this call. Ok. Another month later. Well I ordered another package. The package box at the apartment is still broken and my package is gone. that 150 in items missing due to carelessness. I've had positive exchanges when I go into the office. But this is just very poor customer service.
Time: Nov/17/2018 (3 years ago)
They have great passport service.
