Time: Aug/17/2018 (2 weeks ago)
Awful service.
Last time I was there, the girl was sweet and did an amazing job, but sadly, this time i was unlucky to get a woman that was horribly disrespectful. I had to tell her three times what I wanted, she was deciding for me. And instead of answering me, she chatted with her teammates in another language. On top of this, I asked her for another polish layer bc she was literally missing spots and she answered “NOT COOL”. I was shocked. The result is an awful spotted and UNEVEN manicure, my nails have different shades of red. And to close this experience, she charged me $10 more than the price I asked before starting. Very expensive for such an awful and disappointing service. Not recommended at all!
Time: Jun/14/2018 (2 months ago)
I have been to this nail salon a couple times and for the most part it has been ok. However, today I went in for a powder gel nail and I asked for light pink... showed them a few examples of what color I was looking for and the manicure began. It was not very busy, yet the manicurist Angela continually looked around and did not pay attention to the point that she cut my cuticles on three fingers. Normally, I don’t make a huge deal out of this because I get it it happens. She did two coats on one hand before showing me the result and it appeared that she had chosen clear nail polish and not light pink. It was completely opaque and I could still see my nail. I told her this was not the color I asked for but she assured me that it was. She continued onto the next hand and completed the manicure with completely clear nail polish. I told her this was not what I asked for and at that point my nails were so sore from being picked at I didn’t even know if I wanted them to redo it. She then proceeded to tell me that because my nails are so short that’s why the color looked so clear..... on what planet does that make sense and they were not as short as that statement makes them seem. The very nice manager explained to her that the color I was looking for was not the one on my nails and to do one more coat with a different color even tho my nails were likely going to be a little more raised than normal afterwards. She started the one coat with the new color and for some reason it turned white on a couple nails instead of pink... she continued on even tho two nails were discolored in the center and some even had missing color/air bubbles from the amount of polish on my nails. At this point I was just completely over it and wanted to get out of there after an close to two hours in uncomfortable chairs. They then proceeded to charge me $50 for THE worst manicure of my life. Will never go back here and do not recommend it to anyone. It was a painful and unfortunate experience and I get that accidents happen, but how do you expect to keep customers if nothing is done to rectify it. If you want to pay $50 for bloody cuticles and horrible manicures this is your place!
Time: Oct/22/2017 (10 months ago)
They do a professional job and my nails last all week without chipping. I always get a reminder call and email the day before my appointment which is terrific. And they have a wonderful relaxed friendly attitude. Hurray for Norma, the best manicurist ever!
Time: Jun/15/2018 (2 months ago)
Not the best, I had to be telling her what to do. Not worth it.
Time: Jul/29/2018 (a month ago)
Awful. They don’t give you what you pay for . Go elsewhere
