Time: Apr/17/2024 (a month ago)
The staff is really nice and I have been a long time customer. But this time they did horrible on my nails. They didn’t clean the stain from the dip powder and let me leave the salon like this. I’m sorry but I will not be returning back
Time: Sep/12/2023 (8 months ago)
Everyone here is so friendly, such a nice atmosphere. Macy gave me one of the best pedicures I've ever had, and Rachael did amazing on my dip manicure. Definitely recommend!
Time: Feb/08/2024 (3 months ago)
Great salon. I had a wonderful technician who listen to how I wanted my nails. I had gel to remove and she used something other salons don’t when removing gel. It was so much gentler on my nails. Thank you!
Time: Nov/11/2021 (2 years ago)
I came into this location based on the high reviews. I got dip nails, with sticker design and a pedicure. My total was $86 before tips.
Scheduling:
I called and scheduled an appointment for 6pm to get a manicure, pedicure and dip nails.
Check in:
I checked in, selecting manicure, pedicure and dip nails as the services requested. Check in was smooth, I liked their rewards program option. I was seated almost immediately.
Cleanliness:
I noticed many toe / finger nail clipping on the floor. I did come in towards the end of business so I imagine that could be why but I’d have appreciated a sweeping prior to seating me, or seating me in a clean area. I had to do this weird try not to touch floor with my socks / feet dance.
Pedicure:
The pedicure was sub-par. They did not handle my ingrown toe nail (pretty standard to be done during pedicure). They did not scrap under my toe nails, again very standard to do this. The massage was great especially the hot stones. My pedicure technician dropped the stone onto the dirty floor then used again on me, I’m sure if I was the type of person to say something she would have sanitized it but I was incredibly shocked, never seen anyone do that plus like I already mentioned the floor was pretty gross. I did not get polish on my toes.
Manicure:
Unfortunately a manicure didn’t happen although I did ask for it when I scheduled and input it onto the check in computer. One thing that is concerning is that I have no idea what all was included in the $86 I paid, unsure if I paid for a manicure I didn’t get or not but I did sort of try to add what I expected and I don’t think I was charged. It would have been nice to see itemized charges.
Dip nails:
The dip nails were subpar too. I did give the technician freedom of choice- I said do fall colors maybe with some leaves. She nailed the design. If the quality was better I’d have loved these nails. I specifically mentioned that the last time I got my nails done they snagged at the top in my hair and I wanted this to not happen. Unfortunately it’s snag-city with the nails and was like that upon being finished. See pictures, there are obvious signs of a not even finish on many nails, the stickers of leaves were I guess peeling up at the time off top coat so they’re like rough to touch. I even have one straight up dip nail with no art that is uneven. I do appreciate that they added gel polish over the stickers, making sure they stay put.
I had a hard time writing this. The technicians were so friendly, and it was a nice experience from a customer service point of view. The dip nail technician even stayed 30 mins after hours to make sure my nails were finished. However the quality just isn’t there. I can spend the same amount elsewhere, get the customer service and quality I expect.
I would have put this review at 2 stars but I did call and they confirmed if I came back in they would fix my problems free of charge- however, I’m the kind of person that won’t give a company a 2nd chance.
Time: May/10/2024 (3 weeks ago)
HIDDEN GEM....
Calm and Relaxing Zen. It feels good to visit a place that remembers your name and treats you like royalty. From the hot wax and hot stones, I leave feelings great. Love it here! #PediApproved
