Time: Jul/29/2021 (3 weeks ago)
WORST EXPERIENCE OF MY LIFE! I got fussed at for being a new customer and having a coupon. No where did it say it had to be printed, so I saved it on my phone. Was told that was unacceptable and I OFFERED to go print it. Was continuously fussed at in front of customers. Then was charged for an amount I did not agree to nor was able to pay because I had only the money equal to my coupon price. After more arguments and horrible customer service, She then began to refunded the charge but then turns around and charged my card again, for money I didn’t have because now we were waiting on the bank to process a refund (2-3 business days). Which I called and put on speaker phone for her. At this point I am embarrassed and was just trying to do something to make my already bad day, nice. She then threatened that the police would be called because now at this point she can’t charge my card. So as I am in tears calling my family to come pay for $30 nails that I wish I never would of gotten that didn’t even dry. At the end I had to play Karen and record me paying her for legal purposes, as well as catch her on camera acting as hostel as she was. Never have been more embarrassed as a customer and as an employee of customer service. I am very nice and polite and inpay and tip when I can, today was a bad day and I had a coupon. Sorry. I would never tell anyone to come here.
Time: Jun/29/2021 (a month ago)
It's clean and the ladies in there were really nice to me and made me feel comfortable. And my nails look fabulous can't even tell that she used the last bit of paint on me can you?
Time: Feb/21/2021 (6 months ago)
I've been coming here for over 6 years now. Anna is my favorite nail technician. She has such steady and skilled hands and always does an amazing job! Today was the first time in my life I've ever asked for a nail design and I absolutely love it!!
Time: Oct/10/2020 (10 months ago)
I enjoyed my Nu pedicure and my technician was really nice, but what wasn’t disclosed or posted on their menu of pricing was the additional cost for gel polish. A pedicure comes with regular polish, I know, but an extra $20 for gel is pretty steep. I could buy the bottle for that price. I should have kept my appointment with my other salon because they only charge $8 for gel polish and $6 for gel removal. But, I came here for the first time simply bc it was closer to my house.
Time: Nov/12/2020 (9 months ago)
The worst place ever!!! I should've read the reviews before going in, but didn't have time. A simple manicure and pedicure that I requested sucked!!! My nail beds have been peeling for a week from whatever chemicals she used. I have never left a review in my life as I am not one to complain- I pay and go about my day accepting the poor service. But THIS is an unforgettable/worst experience I've had and I want to make sure folks are aware. Please go somewhere else if you can-really!
