Time: Mar/03/2018 (a month ago)
I've been a customer of Jennifer's Nail for over 10 years.... They treat you like family. Not only is the quality of service outstanding. I've tried other nail salons based on the commute/convenience but none could compare to Jennifer's Nail....I'm a for Life...
Time: Apr/13/2018 (2 weeks ago)
Wish I could give this place 0 STARS. WORST customer service EVER. And she basically doesn't do ANYTHING to resolve your problem if there is one. I went in for a brow wax and JENNIFER the owner herself did it. Not only did she RUSH through the work she did, she was very forceful, she was very aggressive and blunt about her opinions. She did not make me feel welcome at all and she actually rush through so fast that she took off and extensive amount of hair off one of my eyebrows. You can CLEARLY notice one side was longer than the other. And she said all she did was "clean up". There was even wax residue where she ripped off too much hair. She refused to give me a discount, refund or a free eyebrow wax next service. NOTHING. Basically stating that once you pay, then that is it. Which should not be the policy at all in any business where people spend good earned and hard work money. I have also work in that same Plaza at the Olive Garden for 3 years and have been to Jennifer before. Almost every time she has been rude, rush through work, but this time for the icing on the cake. She took off more hair than was needed on my eyebrows, and that's something that I have to walk around with and wait until it grows out to even be fixed correctly. I feel like she showed no remorse and was very inconsiderate about my feelings. Which is like I stated BAD CUSTOMER SERVICE 👎👎 I will not ve returning and anybody who I know around the area VERY WELL, I will advised them as well.
P.S-She is waay OVER PRICED for her basic work done in that shop and poor customer service skills from a woman who calls herself a BUSINESS woman. I guess thats why she's in COBB COUNTY &Not ATLANTA, GA😅
Go to LOVE NAILS down cobb pkwy. Way better.
Time: Apr/04/2018 (3 weeks ago)
Did not get what I asked for...I asked for gel ...he said gel polish. ..I said no, not polish just regular gel..so what I did get was colored acrylic with clear gel polish on top for gloss...pretty but I want gel nails....pedicure/message felt really good but I still have calluses
Time: Jul/12/2017 (9 months ago)
I have been going to this place for about two years. Jennifer is great, buy her husband wants to do whatever he wants to do with your nails. Well I just came from the doctor and I my big toe is infected because the guy who do my toes clip the skin on the side of my left big toe and it caused infected. I haven't been able to wear a shoe for about a week. This sucks!!!!!!!!!!!!!
Time: Sep/09/2017 (7 months ago)
They waited on me hand and foot!Also the wait wasn't long at all! My Nails and eyebrows look great! Five Stars!
