Time: May/19/2018 (2 months ago)
Horrible customer service. My nails used to last a long time and have only been getting worse. My entire french tip pedicure is off of my toes after not even 2 weeks and nothing they can do, just charge again! They said thank you as a reply to taking my business to Empress Nail Spa on Ryan Rd (which I hear from everyone that it's a great place). Nothing to try and help the situation. I will never give Nail Design business again. Their quality has gone down hill and customer service definitely isn't as good as it used to be.
Time: Jul/21/2018 (a week ago)
It was the worst service and worst pedicure I ever received. The technician talked on the phone through a bluetooth connector the entire time, never asked me the type of pedicure I wanted, did a sloppy job, and gave no foot/leg massage at all. There are too many better options out there. I will never go back.
Time: May/24/2018 (2 months ago)
The worst service I have ever gotten at a nail salon. I went in for a shellec mani pedi. As she was doing my pedicure, she filed down my nails so much that they looked liked stubs. Plus, they weren’t even! My nails were slanted. Tried to ask her to re file them and she huffed and gave me an attitude. So I filed them myself. When I stepped over for my manicure, AGAIN, she cut all of my nails super short, filed them crooked and so I sat there and filed my own nails. She then proceeded to sit on her phone and complain as I was fixing my nails. Once I put my hands back in front of her, she tried to file the nails more! And when I asked her why, because i just did them, she got even more of an attitude! She threw her buffer block into the table and rolled her eyes. I told her I want to pay for my pedicure and leave. She argued with me for 5 minutes before letting me check out in front of a full salon of people. Will NEVER go there again.
Time: May/23/2018 (2 months ago)
Great atmosphere! Great prices! and Great Staff! truly love taking my girl here!!
Time: Jun/04/2018 (a month ago)
One week later, my big toes are raw, cracked open very sore. Too painful to even wear shoes. In the past 20 years I have Gone to many different places for pedicures. This is the worst.
