Time: Dec/01/2020 (2 months ago)
I had the most amazing experience. I have lived all over the US and have been getting my nails done for over 25 years. Lynn is by far the best nail tech I have met. She is very professional and gentle, and my nails look amazing. They are shaped perfectly, very strong, and she even made a toe nail that was damaged look normal and even with the rest. I also had the unique experience of letting her 9 year old daughter paint a couple of designs on my nails and they look wonderful. I will forever be a client at Kenneth's.
Time: Jan/14/2021 (3 weeks ago)
Cute place, owner's little doggos walking around it's awesome! And they're so well behaved
Nice gentle treament! I had super dry skin on my feet in this cold dry weather, and she spent time scrubbing them without using a harsh file. Also, I really like that she used a woodent stick to push cuticles back.
Time: Jan/22/2021 (2 weeks ago)
I absolutely love going here. I will never go to another nail salon.
Time: Aug/08/2020 (6 months ago)
I originally went to another place because I thought they were closer & they supposedly took walk-ins. That place's FB page wasn't updated & thankfully they no longer took walk-ins, so I immediately called Kenneth Nail & Spa due to their high ratings. They were able to get both my mom & me in very quickly. I'm not sure who did my mom's manicure & pedicure while Ken did mine & they were both very personable & professional. I'm thankful the other place didn't work out so I was able to find & check out Kenneth Nail & Spa!! Besides being enjoying conversation, I think this was they best manicure/ pedicure I've had & will definitely be back!! Thanks Ken!!
Time: Oct/09/2020 (3 months ago)
That was the most embarrassing experience ever!! I can not believe that just happened!! First of all, I have not had my nails done since February, and it was spur of the moment and I was excited! Before the service began, I told Ken that I needed a manicure before I had a acrylic set put on. He said that they usually do those at the end.. I said well, I know everyone has their own way of doing things but I did not specifically ask for a manicure before a full set was put on one time and I walked out with my nails looking like I needed a fill in.. so I always make sure that I ask for that up front to avoid any confusion. Then I followed up with, “I want the acrylic and the nail polish to fully cover my nail. I want them both to touch all edges of the surrounding skin.. (I’m also laughing explaining this) I would like my entire nail covered. He then went on to say that he understood what I was saying. I didnt really look at my nails until he started
Painting and I noticed that there was a pretty good gap and I just asked him to fill it with polish.. he said it wouldn’t look good. I agreed, but unfortunately it would be better than it looking like I needed a fill in 🥴.. after a small exchange of explanation I decided that there was no fixing it. I paid and left. I then sent a picture of my nails to my daughter. She said OH MY GOSH!! Just go get a refund! I swallowed my pride, walked back in and tried to explain why I was not happy. As I was talking he said just get to the point, stop wasting his time! 😳. I said I want a refund. He said no, I’ll try to fix it. I said no thank you, I want a refund. He tells me that it’s my cuticle and it’s my skin that is showing. I said that is my nail!! He said if you want a refund I will have to cut your nails off and then refund your money. I said cut them off!! As I am waiting he then comes back at me saying he is going to charge me $20 for the supplies he used. I said no you are not!! I’m not paying $20 for this service or supplies, not even a penny especially after the way you have treated me! A guy named Alex took my nails off. I walked to the counter to receive my money. Ken refunded the $55 charge and said that the $12 tip had not been added. He hands me a slip and then charges my card $20. He then changes it to charging me $20 for cutting my cuticles. I said I am not paying you a penny. I then asked him to give me my card. He then threatens me that he is going to call the police unless I sign the copy for the $20 charge. At this point, I have 20mins until it’s time to pick up my daughter. He is refusing to give me my card. I scribble on the paper and he throw slides me my card telling me that in his 23 or 27 years of being a nail tech that he has never had a customer like me and telling me how horrible that I am! I still can’t believe this happened ... this was my first time there. I’m in disbelief!
