Time: Jan/16/2018 (2 months ago)
I am very upset with the service that my mother and I received. When we told them we had gel toes they seemed a little irritated with the fact that they had to take it off. Which is weird since they were pushing us to get gels again.. They also charged us an extra $5.00 each at the end of the pedicure without letting us know AT ALL that we would have to pay extra for it to be removed..
We did not get any toe nail polish, we just wanted the gel off and to get a normal pedicure. My toe nails were left rough, they are catching on my socks which shows they did not spend any time on filing them. The top of my toes still have gel on them, and look horrible.
When he was working on my pedicure he asked if I wanted to get a manicure as well. Which I did not need one because I get my finger nails done with someone else and had just had a fill.
He proceeded to take my hand and LAUGH at my finger nails.. I have been to multiple salons and I have never had someone laugh at my nails. My nail lady is the best I have seen in Reno, and I think they look great.
You cannot laugh at someones nails because you want someone to buy. Made me incredibly upset because that is JUST RUDE.
I will never be returning and I will also never recommend someone to go there.
Granted, I did go to Walmart for my nails but we were shopping and just decided to go in.
I also feel like since they charged me full price they could have at least made my nails smooth and not rough. I could have done this half ass job myself. I ended up needing to fix them anyway. I cannot believe I had to pay $40.00 for that. I should not have to fix my pedicure after spending the money to get them done.. It was simple.
Very disappointed, and a little pissed off.
Time: Nov/18/2017 (4 months ago)
The service here is excellent!!! They do an amazing job. The nail techs here really know their stuff. I have been more then satisfied coming here. I would 10/10 recommend to anyone. Thank you 🙏🏽 💕
Time: Nov/18/2017 (4 months ago)
I’ve been coming here for the past three months and i really appreciate the time they take with my nails. The people here are always nice and friendly and does a great job
Time: Nov/29/2017 (4 months ago)
I love this salon. The staff is so nice and friendly. I recommend this shop to all my friends.
Time: Nov/29/2017 (4 months ago)
New owners in 2015 and they’re awesome!! Phoebe always does a great job on my nails! Love them!
