Time: Apr/10/2024 (a month ago)
I’m sooo sooo sad and mad. I’m not the one to make a fuss about things or make a big deal out of things but this lady charged me hundred freaking dollars for the worst nails that I have ever had in my life. I showed her what I wanted and how I wanted it and she told me that if she did it that way it would’ve been ugly after she was done. That is not only rude but also unprofessional. She did what she wanted very fast and sloppy and before I can even complain she’s going to boast herself to other clients and tell me that she did it the way she thought was best. I will never come here again and I will ask you to save your money. First pic is what I wanted and the rest is whatever she did on me. I have a special event today as well, I’m so ashamed to show myself. Literally crying in my car because I didn’t say anything about how bad and fast and sloppy she was doing me. I also sent a pic before hand and asked when I came in if she could and she lied and said yes. Never coming back and I hope you enjoy my 100$.
Time: Jul/25/2023 (10 months ago)
I should have learned my lesson, this use to be the only place that did my nails, I loved Holly and how she does nail. But then the man started doing my nails, and they were awful, so for the last year I have been going to Hna’s Nails, love Elaine and John, they do a wonderful job! My favorite duo is on vacation, so I stopped in at Regal nails, the man nail tech did my nails.. and he cut them off, when I clearly said long, and square. He missed nail polish on every finger, and never cut out around by my cuticles, the acrylic is up onto my skin and he left it there. I just got my nails done yesterday, and there is still a gap like he never filled it in all the way. I definitely will not be returning. Even after it turned out like this, I still paid the $35.00 and left a $5.00 tip. Now I need to spend more money, to fix them- I have a family event on Saturday..
Time: May/09/2024 (3 weeks ago)
I’ve been to this Regal nails twice now and both times have been nothing but disappointing. The first time was back in December when I got my Christmas nails and I paid $70 for a simple design. I wasn’t getting tips put on, just using SNS on my natural nails. She then used a stamp to do my design so nothing was hand drawn which leaves me further confused as to how it was $70. The person doing my nails put my hands in front of a little space heater to dry which I was confused with because never has my SNS felt wet before and has never taken more than 2 minutes to dry. She tried filing and shaping my nails before they were dry and never grinded/smoothed them out so they were bumpy and lopsided in certain areas. Four of my nails were chipped and lifting within less than a week. The only reason I came back here is because I had a gift card so I figured I would use it on a pedicure before vacation. The pedicure itself was okay at best; they didn’t push my cuticles back and trim the access and the towels they were using looked ratty and some had holes in them. When I went to pay they told me they wouldn’t take my gift card because it was purchased at the other Regal nails in Appleton stating they were a franchise. It’s frustrating that this isn’t posted anywhere. I didn’t think this would be a problem since there is a Regal nails in every Walmart in Appleton, Neenah, and Oshkosh and when I go to other places that are franchises such as McDonalds or Taco Bell, never once have I been told I can’t use my gift card if it was purchased at a different location.
Time: Feb/25/2024 (3 months ago)
I believe they were understaffed the day I had an appointment. My gel manicure lasted less than 2 weeks and it didn't look great from the beginning.
Time: Jul/06/2023 (11 months ago)
I used to love this place. I always had the same girl doing my pedicure and a regular manicure and she was fantastic, she was very gentle and my nails always looked great. She unfortunately is never there anymore when I go in. A few months ago I went in for a pedicure and full set. The women rushed on both my feet and my fingers. She even sliced open the skin under my finger when she was filing my nails down, it was noticeably bleeding and she kept rushing right along. The pedicure was totally not worth the $40 I paid for it. And a couple weeks later I noticed a planters wart on my foot, which I 100% believe came from here because that’s the only possible place I could have gotten it from.
