Time: May/22/2020 (a week ago)
Wow! Had to visit this salon because my normal nail tech at a different salon is on LOA. The service was awesome! From walking in the door to selecting the color. It was my first time trying dip. The tech was incredibly patient educating me on the process and asked multiple times how satisfied I was. This attention to detail has me contemplating a new "home salon!"
Time: Dec/22/2018 (a year ago)
Went here for my first time. Needed nails redone for my birthday outing. Paid 63 dollars for coffin nails(didn't get coffin) with stones. Stones started falling off the next day(my birthday) every single nail is lumpy and a different shape. I told the lady that did my nails several times. She kept saying she would refile at the end(she didn't) I asked for a second coat of white gel polish because it was see through and splotchy. The lady literally signed(blew) at me and started talking about me to the lady next to her. When she started applying my stones they weren't straight. I told her so, she insisted they were straight and refused to fix them! I don't mind spending money for a good job. I expect what I pay for though! Definitely didn't get good work or customer service from this place!
Update.... went back to get nails fixed. The owner was very apologetic. His wife hanna is super friendly to. The first guy that was going to redo them started. (Just file down and reshape not new set) when I pointed out a clearly crooked nail he kept turning my thumb and literally laughed in my face. When I got upset and asked for them to just be taken off and a refund issued hanna said she would fix them herself. She tried to explain he laughed in my face and said I'm crazy because his English is not good lol. They looked better then the first round but next day(Friday) the stones are starting to fall off again. My thumb nails are considerably shorter than all my fingers. They tried to fix them at least. Still not very great though. Guess I will drive all the way to fort worth from now on. Pictures are of the new and improved nails. Tipped her another 10 dollars for trying.
Time: Jan/18/2020 (4 months ago)
Went to this salon for about 5yrs. As they started becoming more popular the quality of service started to go down. And started being treated as just a set of hands not an person. Saw the same 2 techs every time I went so I new they would do things the same each time. 2nd to last time I went while she was filing my nails the drill thing slipped and took a sm chunk of skin from my thumb which of course started to bleed. All I got was a " you'll b ok" reply. Hurt for days and since lft a sm scare. The final draw was when I went in and the 2 usual people I saw were a lil busy (which I would have gladly waited) so I was told to go with someone else and that he would do a great job. Well unfortunately he didn't. I get colored tips and each one had a different amount of color on it and were uneven. When I tried to say something about it I wad treated as if it was my fault. The 2 techs I usually went to were done with what they were doing within 10min of me getting started. So I dnt knw why I wasn't just able to wait for 1 of them in the first place? They ended up redoing my nails but she rushed through it and didn't bother to talk to me like she would at any other time. So if u r interested in just being a "job" and not treated like a person then by all means go here. I prefer to not bleed and be treated like a person.
Time: Aug/10/2019 (9 months ago)
Very classy inside. Great fast service and my nails look amazing!! Nice staff!
Time: May/04/2018 (2 years ago)
UPDATE: After a kind offer by the owner to come in and redo my nails, I decided to give this salon a second chance. Since I do not live in Mansfield, it took me a week to find time to get there. Once I finally did, the owners wife gave me a lecture about why I waited so long! Do you see a pattern? Another attitude once again! After being treated like a child who did something wrong, I just turned around and left. Time, gas and nerves wasted. Never again!
Original experience: It was okay. Would not be coming back. Will be trying other places instead. The reason why I chose Tresor, was because of the cute pink panda chairs, so I could take my daughter to a mother-daughter date. Pedicures were done very well, but the dip powder nails were a huge disappointment. Very rushed, uneven, unfinished. My real nail is still separated from the fake nail that was attempted to be glued on, and barely a week later, nails have cracked. $45 for those alone was a total waste of money. Moreover, considering that I had spent $100 for a 30 minute appointment, I received an attitude for needing to take my daughter to use a restroom, and then afterwards, for not giving that lady a tip for the poor job done.
